Senior Marine Claims Adjuster in City of Westminster

Join us as a Senior Marine Energy Claims Adjuster to make a bigger business impact with your skills and wider talents. Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist. Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs.

How you will create an impact: Our claims examiners are specialised by line of business, meaning that each client can receive the right expert to manage their claim. We leverage our global claims expertise throughout our network to empower our decision-makers and provide faster outcomes for the client and their claim. As a Senior Adjuster you will manage complex, global and high-profile marine claims. Taking a lead role, you will work with both clients and brokers adopting a pro-active approach and taking ownership of the claims through to completion.

Responsibilities:

• Acting within an agreed claims handling authority and upholding the departmental objectives.
• Receiving and acting upon first notifications and updates, determining coverage.
• Taking a fair and proportionate approach towards policy holders.
• Agreeing valid claims.
• Carrying out negotiations with brokers, face to face when required, on claims where Talbot is the leader or second lead.
• Handling complex claims through discovery process, dispute resolution, mediation, court, obtaining judgement.
• Delivering projects additional to core role such as those linked to delivering the business strategy or implementing function-wide change.
• Representing Talbot externally at senior level.

What you’ll need to succeed:

• Experience in handling marine claims.
• Detailed understanding of the London Market regulatory environment and implications for Talbot and our clients.
• Full working knowledge of ECF and DocoSoft.
• Litigation, mediation, dispute resolution and deposition skills.
• Ability to identify trends and understand how these may impact on Claims and the Syndicate more broadly.

Work style and location: At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Benefits and culture: Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Inclusion and equal opportunity: Welcome to a culture of inclusion. We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.