At a Glance
- Tasks: Guide students through financial aid processes and provide exceptional customer service.
- Company: Join a supportive institution dedicated to student success since 1924.
- Benefits: Enjoy competitive salary, health benefits, paid time off, and professional development opportunities.
- Other info: Dynamic work environment with opportunities for growth and community involvement.
- Why this job: Make a real difference in students' lives by helping them navigate their financial futures.
- Qualifications: Experience in financial aid and strong communication skills are essential.
The predicted salary is between 65000 - 70000 £ per year.
American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.
Purpose of the Position: The Director of Student Finance Manager assists prospective American Institute students in all pre-enrollment aspects of the financial aid process by providing accurate information regarding funding. In addition, the Director of Student Finance services current and former students by providing superior customer service, Financial Aid processing, and loan counseling.
What you’ll do:
- Manage all aspects of Title IV administration
- Oversee Loan Management program and completes requests timely
- Act as liaison between third-party Financial Aid servicers and completes requests in a timely manner
- Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, loan management and financial planning; individualizes information to the particular needs and situation of the student.
- Answers questions, inquiries or requests from students, regarding financial aid programs and eligibility as well as Alternative Funding Sources
- Able to evaluate and resolve student inquiries, issues, and problems and ensure that the appropriate action is taken to the satisfaction of the student
- Maintain telephone coverage during assigned shift and be available to answer inbound calls from students and internal customers
- Assist students in all aspects of the financial aid process via telephone or e-mail by delivering accurate, up-to-date information in a calm, polite, professional demeanor
- Be able to advise the student on Loan/Grant Eligibility Status and provide guidance/follow up where resolution is needed
- Be able to assist the students with completing necessary Financial Aid documents by providing guidance in a calm, professional manner
- Be able to provide accurate information regarding student’s Financial Aid by referencing to training materials
- Act in compliance with Federal and Institutional regulations
- Acquire, enter, edit, and update Student Data in various internal and external systems
- Attend required training sessions
- Follow all Standard Operating Procedures
- Assists the business to maintain higher enrollment conversion rates by providing exceptional customer service to our students
- Meet assigned productivity goals
- Provide support and supervision to the Student Finance Advisor and Associate Director of Student Finance
- Mandatory attendance at graduation
A Director of Student Finance breakdown of activities varies depending on the specific location to which he/she is employed, the current needs of the department, and the discretion of the Campus President.
Career Level Expectations:
- Lead, coach, and develop team members; does not have direct reports.
- Sets goals and objectives for team members for achievement of operational results.
- Handles problems and uses critical thinking to solve.
- Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders.
- Desire for growth and professional development.
Compliance:
- Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.
- Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.
- Participates in activities including student recruitment activities and/or activities related to securing financial aid.
Work Environment/Physical Demands: This is a full-time on campus position with occasional travel required for in-person events, meetings, and/or conferences. Flexibility to work evenings and weekends, as needed. Anticipated starting salary is based on experience and qualifications.
Compensation Range: $65,000 - $70,000 USD
OUR CORE VALUES
- Caring: We believe every student has the potential to be successful in a rewarding career, with the right support. We partner with you from your first day of classes through your search for a job after graduation.
- Respect: We view everyone who enters American Institute as a productive adult who deserves respect and the opportunity to excel. Our staff and instructors are dedicated to helping you achieve your goals and realize your potential.
- Service: American Institute is committed to the professional and academic success of each student by actively seeking opportunities to provide service both within the campus as well as within the surrounding community.
- Integrity: We look forward, not backward. No matter where you come from or what obstacles you’ve faced in the past, we believe your future is yours to create.
- Accountability: When you commit to us, we commit to you. When you walk into American Institute, we focus on helping you continue to move forward, so you can create the life you want to live.
- Innovation: We know that the sooner you have the knowledge and skills you need to begin your career, the sooner you can become successful. American Institute offers focused, practical training that gets you out of the classroom and on your way faster than you thought possible.
Student Finance Manager in Somerset employer: American Institute
At American Institute, we pride ourselves on being an exceptional employer that fosters a supportive and collaborative work environment. Our commitment to employee growth is evident through comprehensive training programs and a culture that values respect, integrity, and innovation. Located in a vibrant community, we offer competitive benefits, including medical, dental, and generous paid time off, ensuring our team members are well-equipped to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Student Finance Manager in Somerset
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like American Institute. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Student Finance Manager in Somerset
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to American Institute.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on American Institute's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at American Institute
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with American Institute.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at American Institute will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former American Institute employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
