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- Tasks: Lead exciting projects to create impactful programmes and solutions for diverse audiences.
- Company: Join a Great Place to Work-Certified company transforming the accounting and finance profession.
- Benefits: Enjoy flexible work options, healthcare, pension plans, and a focus on your wellbeing.
- Why this job: Be part of a global team that values inclusion, learning, and personal growth.
- Qualifications: Bachelor's degree and 8+ years in marketing or digital content management required.
- Other info: This hybrid role is based in central London, offering a dynamic work environment.
The predicted salary is between 43200 - 72000 £ per year.
About the Role: You will be the primary contact between the Proposition Owner and other Team Leaders and the Experience team on the agreed Experience team services. You will support Proposition Owners in the delivery of valuable and viable propositions to our chosen audiences and help deliver revenue and other goals in consideration of the Association’s overarching purpose, financial performance, and audience reach. You will report to the Director - Experience Business Partnering. This is a hybrid-remote and office-based position, and our UK office is in central London. This role is equivalent to a Senior Manager but as an individual contributor.
You Will:
- Work together with leaders to design a compelling set of programmes, campaigns, and solutions to meet proposition strategies that resonate with clearly defined audience segments and satisfy revenue and Return on Experience Investment.
- Provide guidance to shape programmes (stories, services, and solutions) that deliver the message and purpose-based outcomes.
- Align with the Segmentation & Proposition Support team to ensure requests meet clearly defined audience segments and propositions to create revenue.
- Work to develop strategies with the Journey Managers that ensure new solutions, services, and stories align to journeys that allow our chosen audience to view the right content in the right channel at the right time for the right reaction/outcome.
- Work in collaboration with the Experience Delivery Manager who will submit briefs to initiate programme workflows and ensure programmes deliver to specifications.
- Work in collaboration with the Experience Service Manager who will ensure that areas of our kept informed of progress, manage any service incidents or escalations, and maintain an up-to-date experience service catalogue.
- Consider and advise on appropriate brand activation strategies suitable for delivery.
- Work with the Experience Insights, Intelligence, and Analytics (IIA) team to gain a clear understanding of our audience/segments to ensure Association services/solutions/stories create audience value.
You Have:
- Bachelor's degree.
- 8+ years of experience in marketing, digital content management, digital content development, or a related field.
- Experience creating services, solutions, and stories that provide meaningful and relevant experiences to users through user-centric (UX) design.
- Experience delivering across multiple channels.
How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team that fosters an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, and an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits that support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health, we offer flexible options for you to choose benefits that are right for you, your family, and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us: At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Experience Business Partner employer: American Institute of CPAs
Contact Detail:
American Institute of CPAs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Business Partner
✨Tip Number 1
Familiarise yourself with the latest trends in user-centric design and digital content management. This will not only help you understand the role better but also allow you to speak confidently about how your experience aligns with the expectations of the Experience Business Partner position.
✨Tip Number 2
Network with professionals in the marketing and digital content fields, especially those who have experience in similar roles. Engaging with them can provide insights into the challenges they face and how you can position yourself as a solution provider.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully delivered multi-channel campaigns in the past. Highlighting measurable outcomes will demonstrate your ability to meet revenue goals and audience engagement, which is crucial for this role.
✨Tip Number 4
Research The Association's current initiatives and audience segments. Understanding their mission and how they engage with their audience will allow you to tailor your discussions and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Experience Business Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing, digital content management, and user-centric design. Use specific examples that demonstrate your ability to create meaningful experiences and deliver across multiple channels.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Experience Business Partner. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in developing strategies and collaborating with teams.
Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention any successful programmes or campaigns you've led that resulted in increased revenue or improved audience engagement, as this will demonstrate your impact in previous roles.
Research the Company: Familiarise yourself with The Association's mission and values. Understanding their focus on transforming the accounting and finance profession will help you articulate how you can contribute to their goals during the application process.
How to prepare for a job interview at American Institute of CPAs
✨Understand the Role
Make sure you have a clear understanding of the Experience Business Partner role. Familiarise yourself with the responsibilities and how they align with the company's goals. This will help you articulate how your experience fits into their needs.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to create user-centric solutions and deliver across multiple channels. Highlight your achievements in marketing and digital content management to show your value.
✨Collaborative Mindset
Emphasise your ability to work collaboratively with various teams, such as Proposition Owners and Journey Managers. Be ready to discuss how you've successfully partnered with others to achieve common goals in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s audience segments and how they measure success. This shows your genuine interest in the role and helps you understand how you can contribute to their objectives.
