Hybrid Wholesale Ops Lead — Customer & KPI Focus in Northampton

Hybrid Wholesale Ops Lead — Customer & KPI Focus in Northampton

Northampton Full-Time 29340 - 35860 £ / year (est.) Home office (partial)
American Health Packaging

At a Glance

  • Tasks: Lead wholesale operations, manage orders, and ensure top-notch customer service.
  • Company: Cencora, a dynamic company focused on innovation and collaboration.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Enjoy a supportive team culture with plenty of room for career advancement.
  • Why this job: Join a fast-paced environment and make a real difference in customer satisfaction.
  • Qualifications: Experience in operations and strong communication skills are essential.

The predicted salary is between 29340 - 35860 £ per year.

Cencora is seeking a Wholesale Operations Lead in Northampton (Hybrid). The role is 37.5 hours per week, Monday–Friday, combining office presence with remote work.

You will support Abacus wholesale accounts, oversee orders and shipments, and coordinate with cross-functional teams to maintain service levels.

Key responsibilities include:

  • Monitoring stock, back orders, and delivery issues
  • Providing timely updates to customers
  • Delivering KPI-driven service improvements in a fast-paced environment

Hybrid Wholesale Ops Lead — Customer & KPI Focus in Northampton employer: American Health Packaging

At Cencora, we pride ourselves on being an exceptional employer, offering a supportive and friendly team environment in Exeter. Our Warehouse Operatives enjoy competitive pay, ongoing training, and the opportunity to contribute to meaningful work that improves lives. Join us to be part of a company that values your role in creating healthier futures for both people and animals.

American Health Packaging

Contact Details:

American Health Packaging Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Wholesale Ops Lead — Customer & KPI Focus in Northampton

Get to Know the Industry Events

Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like American Health Packaging can make you stand out!

Connect with Industry Professionals

Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like American Health Packaging before they even get posted.

Tailor Your Approach to Distribution Roles

When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like American Health Packaging want to see that you get the bigger picture and can contribute to their efficiency!

Follow Up Like a Pro

After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at American Health Packaging.

We think you need these skills to ace Hybrid Wholesale Ops Lead — Customer & KPI Focus in Northampton

Order Management
Shipment Coordination
Cross-Functional Team Collaboration
Stock Monitoring
Back Order Management
Customer Communication
KPI Analysis

Some tips for your application 🫡

Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.

Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at American Health Packaging.

Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at American Health Packaging. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.

Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.

How to prepare for a job interview at American Health Packaging

Showcase Your Analytical Skills

In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show American Health Packaging that you can handle the analytical side of the role.

Know Your Logistics Inside Out

Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress American Health Packaging.

Prepare for Scenario-Based Questions

Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.

Highlight Your Long-Term Potential

As you're applying for a full-time role, American Health Packaging will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!