Charity Retail Assistant Manager in Southampton

Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.

At American Golf, we're committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.

Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you'll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that's genuinely invested in your success and satisfaction.

As an Assistant Manager, you'll support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations.

• Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching.
• Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency.
• Motivating and coaching your team: Assisting in recruitment, and conducting effective training and performance reviews.
• Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
• Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth.
• Experience managing store operations: Effectively, including compliance with policies and stock management.
• Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback. Organised and proactive in managing store tasks and challenges.

We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer.