Retail Sales Assistant

Retail Sales Assistant

Newcastle Full-Time 18000 - 30000 £ / year (est.) No home office possible
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American Golf

At a Glance

  • Tasks: Help customers find golf products and provide exceptional service.
  • Company: Join American Golf, Europe's largest golf retailer, dedicated to golfers of all levels.
  • Benefits: Enjoy commission-based earnings, generous discounts, and flexible working options.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.
  • Why this job: Be part of a supportive team that values your growth and passion for golf.
  • Qualifications: A love for golf, retail experience, and a positive team player attitude are essential.

The predicted salary is between 18000 - 30000 £ per year.

Ready to turn your love for golf into a career? Join American Golf as a Sales Assistant!
At American Golf, we\’re not just a store; we\’re the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. Whether you\’re an avid golfer or simply love delivering outstanding customer service, we invite you to become a vital part of our golf community.
Why Join American Golf?
At American Golf, we\’re committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.
Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you\’ll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that\’s genuinely invested in your success and satisfaction.
About the Role:
As a Sales Assistant, you\’ll be the face of American Golf in our stores, helping customers find the perfect products to elevate their game. Your role will involve:

  • Delivering Exceptional Service: Greeting customers, understanding their needs, sharing product knowledge, and guiding them to make informed choices.
  • Driving Sales Success: Meeting sales targets, promoting link sales, and supporting customers through the entire sales process to close the sale.
  • Golf Enthusiast: Keeping up with the latest golf trends, products, and competitor insights so you can share valuable recommendations with our customers.
  • Operations & Merchandising: Maintaining product displays, handling inventory, managing till operations, and ensuring our store meets the highest visual standards.
  • Commitment to Health & Safety: Ensuring a safe and welcoming store environment by following health and safety protocols.
  • Team Spirit: Collaborating with team members to create a positive store atmosphere, supporting each other during peak times, and continuously learning.

What You Bring:

  • Passion for Golf: A love for the game (or a desire to learn!) that you can share with customers.
  • Retail and Sales Skills: Previous experience in retail or sales, especially in customer service roles, with a friendly, professional approach.
  • Eye for Detail: A keen focus on maintaining high standards in visual merchandising and shop-floor appearance.
  • Team Player Attitude: A positive, can-do approach, ready to support team goals and work collaboratively.
  • Enthusiasm for Learning: A commitment to continuous training and skill development.

American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer.
We value the diversity of our team and encourage all qualified candidates to apply.

Retail Sales Assistant employer: American Golf

At American Golf, we pride ourselves on being the largest golf retailer in Europe, offering a vibrant work culture that celebrates passion for golf and exceptional customer service. Our commitment to employee well-being is reflected in our generous benefits, including commission-based earnings, flexible working options, and support for professional growth, ensuring that every team member feels valued and empowered to succeed. Join us in a dynamic environment where your love for golf can flourish into a rewarding career, surrounded by a supportive community that shares your enthusiasm.
American Golf

Contact Detail:

American Golf Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Familiarise yourself with the latest golf trends and products. Being knowledgeable about what's popular in the golf world will not only impress your interviewers but also show your genuine passion for the sport.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you articulate how you would approach customers and handle their needs effectively during the interview.

✨Tip Number 3

Demonstrate your team spirit by sharing examples of how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with American Golf's emphasis on a positive store atmosphere.

✨Tip Number 4

Show enthusiasm for learning by discussing any relevant training or courses you've taken related to retail or sales. This will reflect your commitment to professional growth, which is highly valued at American Golf.

We think you need these skills to ace Retail Sales Assistant

Customer Service Skills
Sales Techniques
Product Knowledge in Golf
Visual Merchandising
Inventory Management
Communication Skills
Team Collaboration
Attention to Detail
Problem-Solving Skills
Adaptability
Passion for Golf
Time Management
Health and Safety Awareness
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what American Golf is looking for in a Sales Assistant. Highlight key responsibilities and required skills that resonate with your experience.

Tailor Your CV: Customise your CV to reflect your passion for golf and any relevant retail or sales experience. Use specific examples that demonstrate your customer service skills and ability to meet sales targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for golf and your desire to work at American Golf. Mention how your skills align with their mission and values, and express your eagerness to contribute to the team.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at American Golf

✨Show Your Passion for Golf

Make sure to express your love for golf during the interview. Whether you're an avid player or just enthusiastic about the sport, sharing your experiences and knowledge can help you connect with the interviewers and demonstrate that you're a great fit for American Golf.

✨Highlight Your Customer Service Skills

Since the role involves delivering exceptional service, be prepared to discuss your previous customer service experiences. Share specific examples of how you've gone above and beyond to assist customers, as this will showcase your ability to meet their needs effectively.

✨Demonstrate Team Spirit

American Golf values collaboration, so be ready to talk about your experiences working in a team. Highlight instances where you've supported colleagues or contributed to a positive work environment, as this will show that you can thrive in a team-oriented setting.

✨Research the Latest Golf Trends

Familiarise yourself with current golf trends, products, and competitors before the interview. Being knowledgeable about the industry will not only impress your interviewers but also allow you to engage in meaningful conversations about how you can contribute to the store's success.

Retail Sales Assistant
American Golf
Location: Newcastle
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