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- Tasks: Lead and motivate a team while ensuring exceptional customer service in a vibrant golf community.
- Company: Join American Golf, Europe's largest golf retailer, dedicated to making a positive impact on golfers.
- Benefits: Enjoy commission-based earnings, generous discounts, early access to pay, and extra days off.
- Why this job: Build a rewarding career in a supportive environment that values your growth and well-being.
- Qualifications: Passion for golf, strong leadership skills, and experience in managing store operations are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Ready to elevate your career in golf? Join American Golf as an Assistant Manager!
At American Golf, we\’re not just a store; we\’re the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.
Why Join American Golf?
At American Golf, we\’re committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.
Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you\’ll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that\’s genuinely invested in your success and satisfaction.
About the Role:
As an Assistant Manager, you\’ll support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations. Your role will involve:
- Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching.
- Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies.
- Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency.
- Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture.
- Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews.
What You Bring:
- Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
- Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth.
- Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management.
- Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback.
- Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members.
- Adaptability: Organised and proactive in managing store tasks and challenges.
American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer.
Retail Assistant Manager in Norwich employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager in Norwich
✨Tip Number 1
Familiarise yourself with the latest trends in golf and the products offered by American Golf. This knowledge will not only help you stand out during interviews but also demonstrate your genuine passion for the sport and the company.
✨Tip Number 2
Network with current or former employees of American Golf, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your leadership skills.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in the past. Highlight your coaching techniques and how you've motivated others to achieve sales targets, as this aligns closely with the responsibilities of the Assistant Manager role.
✨Tip Number 4
Showcase your problem-solving abilities by thinking of scenarios where you've improved operational efficiency or customer service in previous roles. Be ready to share these experiences to illustrate your fit for the position.
We think you need these skills to ace Retail Assistant Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail and leadership. Emphasise any previous roles where you managed a team or improved customer service, especially in a retail environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and customer service. Mention specific examples of how you've led teams or improved sales in past positions, and express why you're excited about the opportunity at American Golf.
Showcase Your Knowledge of Golf: Demonstrate your understanding of the golf industry in your application. Mention any relevant experiences, such as playing golf, working in a golf-related role, or staying updated on golf trends, to show your enthusiasm for the sport.
Highlight Leadership and Problem-Solving Skills: In your application, provide examples of how you've successfully led a team and solved problems in a retail setting. This could include coaching staff, managing stock, or improving operational efficiency.
How to prepare for a job interview at American Golf
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team and demonstrate your genuine interest in the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated team members, resolved conflicts, or improved performance, as this aligns with the responsibilities of an Assistant Manager.
✨Know the Market
Research current trends in the golf industry and be ready to discuss them. Showing that you're informed about competitors and market dynamics will illustrate your proactive approach and strategic thinking.
✨Emphasise Customer Service Excellence
Be prepared to talk about your approach to customer service. Share examples of how you've gone above and beyond to meet customer needs, as this is crucial for the role and reflects the company's values.
