At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service in a vibrant golf community.
- Company: Join American Golf, Europe's largest golf retailer, dedicated to making a positive impact on golfers.
- Benefits: Enjoy commission-based earnings, generous discounts, flexible working options, and health support.
- Why this job: Build a rewarding career in a supportive environment that values your growth and success.
- Qualifications: Passion for golf, strong leadership skills, and experience in retail operations are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we are the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.
Why Join American Golf?
We are committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options. Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you will save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that is genuinely invested in your success and satisfaction.
About the Role:
As an Assistant Manager, you will support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations. Your role will involve:
- Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching.
- Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies.
- Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency.
- Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture.
- Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews.
What You Bring:
- Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
- Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth.
- Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management.
- Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback.
- Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members.
- Adaptability: Organised and proactive in managing store tasks and challenges.
American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply.
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager in Chigwell
✨Tip Number 1
Familiarise yourself with the latest golf trends and products. Being knowledgeable about what's popular in the golf community will not only impress during your interview but also show your genuine passion for the sport.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Think of times when you successfully motivated a team or improved customer service, as these stories will resonate well with the hiring managers.
✨Tip Number 3
Research American Golf's company culture and values. Understanding their commitment to customer service and employee well-being will help you align your answers with what they are looking for in an Assistant Manager.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about team dynamics, training opportunities, or how they measure success can demonstrate your interest in the role and your proactive approach to leadership.
We think you need these skills to ace Retail Assistant Manager in Chigwell
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position at American Golf. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion for Golf: In your cover letter or personal statement, express your enthusiasm for golf and customer service. Share any relevant experiences that demonstrate your commitment to the sport and how it has shaped your approach to customer interactions.
Highlight Leadership Experience: Emphasise your leadership skills by providing specific examples of how you have motivated and developed a team in previous roles. Use metrics or outcomes to showcase your impact on sales and customer satisfaction.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at American Golf
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated team members, resolved conflicts, or improved performance, as this aligns with the responsibilities of an Assistant Manager.
✨Know the Market
Research current trends in the golf industry and be ready to discuss them. Understanding competitor activities and being able to suggest proactive strategies will show that you're not only passionate but also knowledgeable about the business.
✨Emphasise Customer Service Excellence
Be prepared to talk about your approach to customer service. Share examples of how you've gone above and beyond to meet customer needs, as this is crucial for maintaining high standards at American Golf.