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- Tasks: Lead a vibrant team, deliver exceptional customer service, and maximise sales in the golf retail space.
- Company: Join American Golf, Europe's largest golf retailer with a supportive and inclusive culture.
- Benefits: Enjoy commission-based earnings, generous discounts, health cover, and flexible working options.
- Why this job: Elevate your career in golf while making a positive impact on customers and the community.
- Qualifications: Passion for golf, strong leadership skills, and experience in retail operations.
- Other info: Dynamic environment with opportunities for professional growth and personal development.
Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we\’re not just a store; we\’re the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels.
Please make sure you read the following details carefully before making any applications.
If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.
Why Join American Golf? At American Golf, we\’re committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference.
Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products.
Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.
Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands.
Plus, with our Cycle to Work scheme and tech perks, you\’ll save on everything from a new bike to the latest gadgets.
Joining American Golf means building a career with a team that\’s genuinely invested in your success and satisfaction.
About the Role: As an Assistant Manager, you\’ll support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations.
Your role will involve: Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching.
Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies.
Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency.
Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture.
Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews.
What You Bring: Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth.
Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management.
Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback.
Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members.
Adaptability: Organised and proactive in managing store tasks and challenges.
American Golf is committed to fostering an inclusive and diverse workplace.
We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status.
We believe that diversity drives innovation and are proud to be an equal opportunity employer.d02fcfcb-6df4-40ee-95cf-3eb059ce3173
Retail Assistant Manager employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research American Golf's values, products, and recent news. This way, when you walk into that interview, you can show off your passion for golf and how you fit into their vibrant community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local golf events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Role-play with a friend or in front of the mirror to boost your confidence and nail those responses.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your love for golf in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the sport and the community around it.
Tailor Your Application: Don’t just send out the same CV everywhere! Take a moment to tweak your application to reflect the skills and experiences that match what we’re looking for in an Assistant Manager. It shows us you’re serious about joining our team.
Highlight Leadership Experience: Since this role is all about leading a team, make sure to showcase any previous leadership roles or experiences. We want to know how you’ve motivated others and driven success in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at American Golf
✨Know Your Golf Stuff
Brush up on your golf knowledge before the interview. Familiarise yourself with current trends, popular products, and any recent news in the golf world. This will show your passion for the sport and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or improved team performance. This will demonstrate your ability to support the Store Manager effectively.
✨Customer Service is Key
Be ready to discuss your approach to exceptional customer service. Share stories that highlight your commitment to putting customers first and how you've handled challenging situations in the past.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in American Golf and helps you assess if it's the right fit for you.
