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- Tasks: Lead a vibrant team, deliver exceptional customer service, and maximise sales in a dynamic golf retail environment.
- Company: Join the largest golf retailer in Europe, dedicated to making a positive impact on golfers.
- Benefits: Enjoy commission-based earnings, generous discounts, health cover, and flexible working options.
- Why this job: Elevate your career in golf while supporting a passionate community and developing your leadership skills.
- Qualifications: Passion for golf, strong leadership abilities, and excellent communication skills are essential.
- Other info: Inclusive workplace with opportunities for professional growth and a commitment to employee well-being.
The predicted salary is between 28800 - 43200 £ per year.
Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.
Why Join American Golf? At American Golf, we're committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options. Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you'll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that's genuinely invested in your success and satisfaction.
About the Role: As an Assistant Manager, you'll support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations. Your role will involve:
- Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching.
- Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies.
- Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency.
- Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture.
- Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews.
What You Bring:
- Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
- Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth.
- Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management.
- Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback.
- Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members.
- Adaptability: Organised and proactive in managing store tasks and challenges.
American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer.
Retail Assistant Manager in Newcastle upon Tyne employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research American Golf's values, products, and recent news. This way, when you walk into that interview, you can show off your passion for golf and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local golf events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in retail management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Golf: When you're writing your application, let your love for golf shine through! Share any personal experiences or achievements related to the sport that highlight your enthusiasm and commitment.
Highlight Your Leadership Skills: As an Assistant Manager, you'll need to lead a team. Make sure to showcase your leadership experience in your application. Use specific examples of how you've motivated and developed others in previous roles.
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your skills align with the responsibilities listed, especially around customer service and operational efficiency.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to see your application and get you on board with our amazing team at American Golf.
How to prepare for a job interview at American Golf
✨Know Your Golf Stuff
Brush up on your golf knowledge before the interview. Familiarise yourself with current trends, popular products, and any recent news in the golf world. This will not only show your passion for the sport but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated others, resolved conflicts, or improved team performance. This will help you illustrate your leadership abilities and align with what American Golf is looking for in an Assistant Manager.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share stories that highlight your ability to prioritise customer needs and create a welcoming atmosphere. Remember, they want someone who can maintain high standards of service, so make sure to convey your dedication to this aspect.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company culture, team dynamics, or opportunities for professional growth. This shows your genuine interest in the role and helps you assess if American Golf is the right fit for you.