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- Tasks: Help golfers improve their game with expert fitting advice and personalised recommendations.
- Company: Join the largest golf retailer in Europe, dedicated to enhancing golfers' experiences.
- Benefits: Enjoy commission-based earnings, generous discounts, and flexible working options.
- Other info: Be part of a diverse team that values growth, well-being, and inclusivity.
- Why this job: Turn your passion for golf into a rewarding career while making a real impact.
- Qualifications: Strong golf knowledge, customer service skills, and a team player attitude.
The predicted salary is between 25000 - 30000 £ per year.
Ready to turn your golf knowledge into a rewarding career? Join American Golf as a Custom Fit Specialist! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you have a passion for golf and a strong technical understanding of custom fitting, we invite you to become a vital part of our golf community, helping customers enhance their game through personalised fitting experiences and expert product recommendations.
Why Join American Golf?
At American Golf, we're committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options. Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you'll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that's genuinely invested in your success and satisfaction.
About the Role:
As a Custom Fit Specialist, you will enhance customers' golfing experiences by offering expert fitting advice and exceptional service. Your role will involve:
- Delivering Exceptional Service: Guiding customers through the fitting process, understanding their needs, and providing personalised product recommendations to elevate their game.
- Driving Sales Success: Meeting sales targets, promoting link sales, and ensuring a seamless shopping experience for every customer.
- Golf Enthusiast: Keeping up with the latest golf trends and products, sharing valuable insights and recommendations.
- Custom Fitting Expertise: Demonstrating a thorough understanding of the American Golf fitting process and effectively utilising fitting technology.
- Operations & Management: Maintaining the fitting bay to ensure it is tidy, professionally presented, and fully operational.
- Commitment to Health & Safety: Following health and safety protocols to ensure a safe and welcoming store environment.
- Team Spirit: Collaborating with team members to create a positive atmosphere, supporting each other during peak times, and continuously learning.
What You Bring:
- Passion for Golf: A love for the game that you can share with customers, helping them improve their performance.
- Technical Knowledge: A strong understanding of golf products and fitting processes, while proficiently operating relevant fitting technology.
- Customer Service Excellence: Proven ability to provide exceptional customer experiences, with a strong focus on understanding and meeting customer needs.
- Sales and Retail Skills: Experience in retail and sales, with a strong ability to close sales and drive additional purchases through link selling.
- Problem-Solving Skills: Ability to troubleshoot fitting issues effectively, with a clear escalation path when needed.
- Team Player Attitude: A positive, can-do approach, ready to support team goals and work collaboratively.
- Enthusiasm for Learning: A commitment to continuous training and skill development.
American Golf is dedicated to fostering an equitable, diverse, inclusive, and belonging workplace for all – this is our FAIRWAY commitment. We believe in fair opportunities, an accessible environment, mutual respect, and a culture where everyone can be their true self and thrive. We value the diversity of our team and encourage all qualified candidates to apply.
Custom Fit Specialist in New Malden employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custom Fit Specialist in New Malden
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into American Golf's mission and values. This way, you can show off your passion for golf and how you align with their goals during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your skills in customer service and sales can help elevate the golfing experience for customers.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and be ready to share your personal golf stories. This will not only showcase your enthusiasm but also help you connect with the interviewers on a personal level.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your eagerness to join the team.
We think you need these skills to ace Custom Fit Specialist in New Malden
Some tips for your application 🫡
Show Your Passion for Golf: Let your love for golf shine through in your application! Share any personal experiences or achievements related to the game, as this will resonate with us and show that you're genuinely invested in becoming a Custom Fit Specialist.
Highlight Your Technical Knowledge: Make sure to emphasise your understanding of custom fitting and golf products. We want to see how well you know the ins and outs of the fitting process, so don’t hold back on showcasing your expertise!
Customer Service is Key: We’re all about exceptional customer experiences, so be sure to include examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing top-notch service as part of our team.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you one step closer to joining our amazing team at American Golf!
How to prepare for a job interview at American Golf
✨Know Your Golf Stuff
Brush up on your golf knowledge before the interview. Be ready to discuss the latest trends in golf equipment and how custom fitting can enhance a player's game. Showing your passion for golf will resonate with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about enhancing the customer experience.
✨Familiarise Yourself with Fitting Technology
Make sure you understand the fitting technology used at American Golf. If possible, research their specific fitting process and be ready to discuss how you would use this technology to help customers find the perfect fit.
✨Show Team Spirit
American Golf values collaboration, so be prepared to talk about your experiences working in a team. Share examples of how you've supported colleagues during busy times and contributed to a positive work environment.