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- Tasks: Lead a passionate team and drive sales in the exciting world of golf.
- Company: Join American Golf, Europe's largest golf retailer with a vibrant culture.
- Benefits: Enjoy commission-based earnings, generous discounts, and flexible working options.
- Other info: Inclusive workplace with excellent career growth and support for professional development.
- Why this job: Make a real impact in the golf community while developing your leadership skills.
- Qualifications: Passion for golf, strong leadership, and retail management experience required.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to lead a passionate team and drive sales in the world of golf? Join American Golf as a Store Manager! At American Golf, we are not just a store; we are the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you have strong leadership skills, we invite you to lead our team and play a vital role in fostering a culture of exceptional customer service and teamwork within our golf community.
Why Join American Golf? At American Golf, we are committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options. Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you will save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that is genuinely invested in your success and satisfaction.
About the Role: As a Store Manager, your primary objective is to lead, motivate, and develop your team to maximise sales potential while exceeding customer expectations. Your role will involve:
- Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching and support.
- Market Awareness: Staying updated on golf market trends and competitor activities to proactively suggest strategies that maintain a competitive edge.
- Operations Management: Ensuring compliance with all company policies and procedures, managing store P&L, and driving operational efficiency.
- Health & Safety Commitment: Leading all aspects of Health & Safety in the store and promoting a positive safety culture among the team.
- Leadership: Inspiring and coaching your team to achieve store objectives, conducting recruitment, and overseeing training and performance management.
What You Bring:
- Passion for Golf and Customer Service: A deep enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
- Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and fostering individual growth.
- Sales and Retail Expertise: Demonstrated experience in retail management, with strong sales acumen and a deep understanding of retail operations.
- Operational Efficiency: Ability to manage store operations effectively, including compliance with policies and proficient use of retail systems like Navision.
- Problem-Solving Skills: Strong analytical abilities to make informed decisions based on store data and customer feedback.
- Excellent Communication: Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.
- Adaptability: Organised and proactive in managing store tasks and challenges, with the flexibility to adapt to changing workloads.
American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply.
Retail Store Manager in Lisburn employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Lisburn
✨Tip Number 1
Get to know the company inside out! Research American Golf's values, mission, and recent news. This way, when you walk into that interview, you can show off your passion for golf and how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Store Manager at American Golf.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've led a team, solved problems, or improved sales. This will help you demonstrate your leadership skills and retail expertise during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in Lisburn
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your love for golf in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the sport and the community around it.
Demonstrate Your Leadership Skills: Use your application to showcase your leadership experience. Share specific examples of how you've motivated and developed teams in the past, as this is key for us at American Golf.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us you’ve done your homework and are serious about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at American Golf
✨Know Your Golf Stuff
Brush up on your golf knowledge before the interview. Familiarise yourself with current trends in the golf market and be ready to discuss how you can leverage this knowledge to drive sales and enhance customer service at American Golf.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, improved performance, or handled challenges. This will demonstrate your ability to inspire and develop others.
✨Understand the Customer Experience
Be ready to talk about what exceptional customer service means to you. Share your ideas on how to create a positive shopping experience for golfers of all levels, and how you would coach your team to deliver that consistently.
✨Demonstrate Operational Savvy
Familiarise yourself with retail operations and be prepared to discuss how you would manage store compliance and efficiency. Highlight any experience you have with retail systems like Navision, as this will show you're ready to hit the ground running.