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- Tasks: Lead and inspire the Food & Beverage team to deliver exceptional service.
- Company: Join American Golf, the UK's leading golf retailer and hospitality provider.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Make a real impact in hospitality while sharing your passion for golf.
- Qualifications: Proven leadership in hospitality and strong communication skills required.
- Other info: Flexible hours with a focus on teamwork and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
At American Golf, we\’re more than a retailer – we\’re a community built around a shared passion for the game.
As the UK\’s leading golf retailer, we\’re on a mission to be the one-stop destination for everything a golfer needs – including outstanding hospitality at our golf clubs. To help us achieve this, we\’re looking for a confident and motivated Duty Manager to join our team.
This is an exciting opportunity to play a pivotal role in the day-to-day running of our golf and hospitality operations. You\’ll lead from the front, inspiring the Food & Beverage team, delivering high service standards, and ensuring every guest enjoys a memorable experience.
Who We Are
Our culture is shaped by our core values, which guide how we work and what we expect from each other:
- Passion – for hospitality, golf, and service excellence
- Respect – for colleagues, customers, and suppliers
- Integrity – in how we communicate, lead, and deliver
- Drive – to continually improve and achieve high standards
- Expertise – in what we do, and how we grow our skills
We\’re looking for someone who lives these values every day and brings them to life in how they lead.
How You\’ll Make an Impact
- Lead, motivate, and develop the Food & Beverage team, ensuring high standards of service and team performance.
- Support the Site Manager in delivering business plans and achieving revenue and cost efficiency targets.
- Oversee daily operations, including cash handling, stock management, and financial reporting.
- Recruit, train, and schedule staff effectively, balancing service quality with budgetary control.
- Deliver excellent hospitality across all areas – from casual dining to events and conferences.
- Ensure compliance with health, safety, licensing, and food hygiene regulations.
- Introduce new ideas and initiatives to enhance the customer experience and drive revenue growth.
What You\’ll Bring
- Proven leadership experience in food & beverage or hospitality management.
- Strong commercial awareness with the ability to manage budgets, margins, and stock.
- Excellent communication skills and a customer-first mindset.
- A hands-on approach to operations and team management.
- Solid understanding of food hygiene, health & safety, and licensing regulations.
- Organisational skills with the ability to manage multiple priorities in a busy environment.
- Flexibility to work evenings, weekends, and public holidays.
- A Personal Licence is highly desirable.
If you\’re passionate about hospitality and ready to take on a leadership role that makes a real impact, we\’d love to hear from you.
Join American Golf and take PRIDE in your next career move!
Duty Manager employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and golf industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, and that could be your ticket to landing that Duty Manager role!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your love for hospitality and golf shine through. Share your experiences and ideas on how to enhance customer experiences. We want to see that drive and enthusiasm!
✨Tip Number 3
Prepare for those interviews! Research American Golf and understand their values and mission. Think about how your leadership style aligns with their culture. We want to see you not just as a candidate, but as someone who embodies their core values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the American Golf community. Let’s make that connection happen!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for hospitality and golf in your application. We want to see how you connect with our values and how you can bring that enthusiasm to the Duty Manager role.
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your leadership experience in food & beverage or hospitality management. We’re looking for specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Duty Manager position. Share your vision for enhancing customer experiences and how you plan to lead the team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at American Golf
✨Know Your Stuff
Before the interview, make sure you understand American Golf's mission and values. Familiarise yourself with their approach to hospitality and how they engage with the golfing community. This will help you demonstrate your passion for the role and align your answers with their core values.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved service standards. Be ready to discuss how you inspire others and handle challenges in a busy environment.
✨Be Customer-Centric
American Golf places a strong emphasis on customer experience. Think of specific instances where you've gone above and beyond for customers. Highlight your customer-first mindset and how you ensure high service standards, especially in food and beverage settings.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills and operational knowledge. Brush up on topics like cash handling, stock management, and compliance with health and safety regulations. Being able to discuss these areas confidently will show you're ready to take on the responsibilities of the role.