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- Tasks: Help golfers improve their game with expert fitting advice and personalised recommendations.
- Company: Join the largest golf retailer in Europe, dedicated to enhancing the golfing experience.
- Benefits: Enjoy commission-based earnings, generous discounts, and flexible working options.
- Other info: Inclusive workplace with opportunities for professional growth and development.
- Why this job: Turn your passion for golf into a rewarding career while making a real impact.
- Qualifications: Strong golf knowledge, customer service skills, and a team player attitude.
The predicted salary is between 25000 - 30000 £ per year.
Ready to turn your golf knowledge into a rewarding career? Join American Golf as a Custom Fit Specialist! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you have a passion for golf and a strong technical understanding of custom fitting, we invite you to become a vital part of our golf community, helping customers enhance their game through personalised fitting experiences and expert product recommendations.
Why Join American Golf?
- We’re committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference.
- Your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products.
- Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.
- Flexibility is essential: access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and celebrate your birthday with a day off!
- We support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands.
- With our Cycle to Work scheme and tech perks, you’ll save on everything from a new bike to the latest gadgets.
About the Role:
As a Custom Fit Specialist, you will enhance customers' golfing experiences by offering expert fitting advice and exceptional service. Your role will involve:
- Delivering Exceptional Service: Guiding customers through the fitting process, understanding their needs, and providing personalised product recommendations to elevate their game.
- Driving Sales Success: Meeting sales targets, promoting link sales, and ensuring a seamless shopping experience for every customer.
- Golf Enthusiast: Keeping up with the latest golf trends and products, sharing valuable insights and recommendations.
- Custom Fitting Expertise: Demonstrating a thorough understanding of the American Golf fitting process and effectively utilising fitting technology.
- Operations & Management: Maintaining the fitting bay to ensure it is tidy, professionally presented, and fully operational.
- Commitment to Health & Safety: Following health and safety protocols to ensure a safe and welcoming store environment.
- Team Spirit: Collaborating with team members to create a positive atmosphere, supporting each other during peak times, and continuously learning.
What You Bring:
- Passion for Golf: A love for the game that you can share with customers, helping them improve their performance.
- Technical Knowledge: A strong understanding of golf products and fitting processes, while proficiently operating relevant fitting technology.
- Customer Service Excellence: Proven ability to provide exceptional customer experiences, with a strong focus on understanding and meeting customer needs.
- Sales and Retail Skills: Experience in retail and sales, with a strong ability to close sales and drive additional purchases through link selling.
- Problem-Solving Skills: Ability to troubleshoot fitting issues effectively, with a clear escalation path when needed.
- Team Player Attitude: A positive, can-do approach, ready to support team goals and work collaboratively.
- Enthusiasm for Learning: A commitment to continuous training and skill development.
American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer.
Custom Fit Specialist employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custom Fit Specialist
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into American Golf's mission and values. This way, you can show how your passion for golf aligns with their goals, making you a standout candidate.
✨Tip Number 2
Practice your fitting skills! Brush up on your technical knowledge about custom fitting and the latest golf trends. Being able to discuss these topics confidently will impress the hiring team and show you're ready to hit the ground running.
✨Tip Number 3
Show off your customer service chops! Prepare examples of how you've gone above and beyond for customers in the past. Highlighting your ability to create exceptional experiences will resonate well with American Golf's commitment to service excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the American Golf team and ready to contribute to our community.
We think you need these skills to ace Custom Fit Specialist
Some tips for your application 🫡
Show Your Passion for Golf: Let your love for golf shine through in your application! Share your experiences and how they’ve shaped your understanding of the game. We want to see that you’re not just knowledgeable but genuinely enthusiastic about helping others improve their game.
Highlight Your Customer Service Skills: Since we’re all about exceptional service, make sure to showcase your customer service experience. Talk about times you’ve gone above and beyond for customers, as this will resonate with our commitment to providing a top-notch shopping experience.
Demonstrate Your Technical Knowledge: We’re looking for someone who knows their stuff when it comes to custom fitting. Be sure to mention any relevant experience or training you have with fitting technology and processes. This will show us you’re ready to hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team culture.
How to prepare for a job interview at American Golf
✨Know Your Golf Stuff
Brush up on your golf knowledge before the interview. Be ready to discuss the latest trends in golf equipment and how custom fitting can enhance a player's game. Showing your passion for golf will resonate with the interviewers at American Golf.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs, as this role is all about delivering personalised experiences.
✨Familiarise Yourself with Fitting Technology
Understand the fitting process and the technology used at American Golf. If possible, research the specific tools they use and be prepared to discuss how you would apply your technical knowledge in real scenarios during the interview.
✨Demonstrate Team Spirit
American Golf values collaboration, so be ready to talk about your experience working in teams. Share stories that highlight your ability to support colleagues and contribute to a positive work environment, especially during busy periods.