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- Tasks: Support the Store Manager in leading a dynamic team and ensuring top-notch customer service.
- Company: Join American Golf, Europe's largest golf retailer, dedicated to enhancing golfers' experiences.
- Benefits: Enjoy commission earnings, generous discounts, early access to pay, and extra days off.
- Why this job: Be part of a vibrant community that values your growth and well-being while sharing your passion for golf.
- Qualifications: A love for golf, strong leadership skills, and experience in retail operations are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.
Why Join American Golf?
At American Golf, we're committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options. Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you'll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that's genuinely invested in your success and satisfaction.
About the Role:
As an Assistant Manager, you'll support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations. Your role will involve:
- Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching.
- Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies.
- Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency.
- Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture.
- Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews.
What You Bring:
- Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
- Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth.
- Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management.
- Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback.
- Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members.
- Adaptability: Organised and proactive in managing store tasks and challenges.
American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer.
Assistant Manager in Gloucester employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Gloucester
✨Tip Number 1
Familiarise yourself with the latest golf trends and products. This knowledge will not only help you stand out during interviews but also demonstrate your genuine passion for the sport, which is crucial for the Assistant Manager role.
✨Tip Number 2
Network within the golf community and connect with current or former employees of American Golf. They can provide valuable insights into the company culture and expectations, giving you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully motivated a team or improved customer service, as these are key aspects of the Assistant Manager position.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you've effectively handled challenges in a retail environment. Being able to articulate these experiences will highlight your operational efficiency and adaptability.
We think you need these skills to ace Assistant Manager in Gloucester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in leadership, customer service, and operational management. Use bullet points for clarity and include specific achievements that demonstrate your impact in previous roles.
Write a Strong Cover Letter: Your cover letter should express your passion for golf and customer service. Highlight your leadership skills and provide examples of how you've motivated teams or improved customer experiences in the past. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at American Golf
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Highlight Leadership Experience
Prepare examples of your past leadership roles where you successfully motivated and developed a team. Discuss specific situations where your coaching made a difference, as this aligns perfectly with the responsibilities of an Assistant Manager.
✨Demonstrate Customer Service Skills
Be ready to discuss how you've provided exceptional customer service in previous roles. Use real-life scenarios to illustrate your problem-solving skills and ability to prioritise customer needs, which is crucial for this position.
✨Research Market Trends
Familiarise yourself with current golf trends and competitor activities before the interview. This knowledge will allow you to suggest proactive business strategies and show that you're serious about contributing to the company's success.
