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- Tasks: Check patients in and out, verify insurance, and maintain records.
- Company: Join American Family Care, a leading urgent care provider in the U.S.
- Benefits: Enjoy flexible scheduling, health insurance, paid time off, and free snacks!
- Why this job: Be part of a supportive team that values customer service and offers growth opportunities.
- Qualifications: High school diploma required; medical clerical experience preferred.
- Other info: Work in a dynamic environment with state-of-the-art facilities.
The predicted salary is between 24000 - 36000 £ per year.
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
Company Overview:
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary:
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities:
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Qualifications:
- High School graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Medical Receptionist employer: American Family Care, Inc.
Contact Detail:
American Family Care, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Receptionist at AFC. Understanding the nuances of patient check-in processes, insurance verification, and payment collection will help you stand out during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves direct interaction with patients, showcasing your ability to provide excellent service can make a significant difference.
✨Tip Number 3
Research American Family Care's values and mission. Being able to discuss how your personal values align with theirs can demonstrate your genuine interest in the position and the company.
✨Tip Number 4
Prepare questions to ask during your interview. Inquiring about the team dynamics or training opportunities shows your enthusiasm for the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Medical Receptionist position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous medical clerical experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work at American Family Care and how your skills align with their needs. Be sure to keep it concise and professional.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a Medical Receptionist role.
How to prepare for a job interview at American Family Care, Inc.
✨Know the Company
Before your interview, take some time to research American Family Care. Understand their services, values, and what sets them apart in the urgent care industry. This knowledge will help you answer questions more effectively and show your genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise any previous medical clerical experience you have. Be prepared to discuss specific examples of how you've handled patient records, insurance verification, or customer service in a medical setting. This will demonstrate your capability for the role.
✨Demonstrate Customer Service Skills
As a Medical Receptionist, excellent customer service is key. Prepare to share examples of how you've provided outstanding service in past roles. Think about situations where you resolved issues or went above and beyond for a patient or customer.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or opportunities for advancement within the company. This shows your enthusiasm and helps you assess if the job is the right fit for you.
