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- Tasks: Check patients in and out, manage records, and ensure smooth patient flow.
- Company: Join American Family Care, a leading urgent care provider in the U.S.
- Benefits: Enjoy flexible scheduling, health insurance, paid time off, and 401(k) matching.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: High school diploma and customer service skills; medical clerical experience is a plus.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 24000 - 30000 £ per year.
Benefits:
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Company Overview: American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary: To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities:
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards.
- Register patients, update patient records, verify insurance accurately and timely, and check patients out.
- Determine, collect, and process patient payments and address collection and billing issues.
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfil medical documentation requests.
- Balance daily patient charges (cash, check, credit cards) against system reports.
- Complete closing procedures by preparing closing documentation and submitting required reports.
- Complete cash control procedures and secure financial assets.
- Maintain complete and accurate documentation.
- Other duties and responsibilities as assigned.
Qualifications:
- High School graduate or equivalent.
- Previous medical clerical experience preferred.
- Basic computer knowledge, e.g., Microsoft Office.
- Accuracy and detail orientation.
- Positive customer service skills.
- Well-groomed appearance.
- Clear and articulate phone mannerisms.
Medical Receptionist employer: American Family Care, Inc.
Contact Detail:
American Family Care, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at American Family Care. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with a friend or using online resources. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your positive customer service skills shine through. Remember, they’re looking for someone who fits into their great small business environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Medical Receptionist role. We want to see how your background fits with our needs, so don’t be shy about showcasing your customer service skills and any medical clerical experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about working at American Family Care and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any specific experiences that relate to the job.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple so we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at American Family Care, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Medical Receptionist. Familiarise yourself with the responsibilities like patient check-in, insurance verification, and payment processing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of patient interaction, be ready to discuss your customer service experience. Think of specific examples where you provided excellent service or resolved issues. This will demonstrate your ability to maintain positive patient relations, which is crucial for the job.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you have a well-groomed appearance. This reflects your understanding of the medical environment and shows that you take the opportunity seriously. A polished look can set a positive tone for the interview.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like for a Medical Receptionist. This not only shows your interest but also helps you determine if the job is the right fit for you.