VP - Administration

Overview

Join to apply for the VP – Administration role at American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let\’s lead the way together.

With over 7,000 colleagues globally, International Card Services (ICS) is responsible for a wide range of proprietary consumer, small business and corporate cards outside the United States. Reporting to the President, International Card Services (ICS), this position is responsible for providing strategic, analytical and operational support to both the President, International Card Services, the International Leadership Team and the ICS organisation as a whole.

The Vice President Assistant will be a key member of the International Leadership Team. The role is ideal for someone who enjoys building collaborative partnerships, is excited about navigating through ambiguity and is passionate about the nuances of international. The Vice President will handle a broad range of complex business and management topics, working closely with local issuing teams, country managers, and business partners including other business units, Finance, CEG, CA&C, Risk, and GCO, among others.

How will you make an impact in this role?

Responsibilities

• Responsible for the overall effectiveness of the ICS Executive Office and managing two Manager Assistants and a Project Manager
• Defining and socialising the ICS strategy for a host of different internal and external audiences such as the American Express Board, the Executive Committee and Investor Relations and ensuring absolute data accuracy
• Act as a central point of contact for urgent business issues, initiatives managed from the office of the ICS President and a range of informational requests
• Make recommendations and share insights with the Leadership Team on business priorities, P&L drivers etc., ensuring follow-up steps and decisions are effectively communicated and implemented
• Directly manage certain day-to-day issues on behalf of the President and ensure wider team projects are on track or have right support
• Build partnerships across the Blue Box and act as a key interface for markets and business partners across the Enterprise
• Overall responsibility for managing meeting content, agendas, and presentations, including updates to senior leaders and business partners
• Defining and running core processes to support the broader ICS organization such as: Winning country by country scorecards, hiring approvals etc.
• Overseeing the ticketing strategy for ICS and the rollout of complex, key policies such as AEMP18 for the ICS organization

Minimum Qualifications

• The successful candidate will be a proven strategic thinker who possesses the maturity and composure required to effectively communicate (both written and verbally) with senior management
• Outstanding leadership and relationship building skills with proven ability to influence without authority across all band levels
• Exceptional project management skills with a demonstrated ability to keep multiple initiatives on track at one time
• Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously
• Drive results in ambiguity with the ability to achieve outcomes with little guidance
• Understanding of the card issuing business and local market perspective
• Proven financial and commercial acumen and ability to connect the dots between business priorities and drivers of success
• Strong sense of integrity with ability to handle sensitive issues and maintain absolute confidentiality
• A positive attitude and a high degree of self-awareness is a must

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones\’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Seniorities

• Executive

Employment type

• Full-time

Job function

• Other

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