Job ID: 26014437Posted: 2026-10-11Location: LONDON, LONDON, United Kingdom; BRIGHTON, EAST SUSSEX, United KingdomJob Function: ComplianceSchedule: Full timeShift: DayWorkplace: HybridCareer Area: Analytics & Risk ManagementCompany: American ExpressDescriptionThe Global Risk & Compliance (GRC) organization serves as American Express' independent risk management function.
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GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks.
By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders. The UK CRO function is part of the Int'l CRO team, within Global Risk and Compliance (GRC).
It is responsible for identifying and overseeing risk across all processes. The Analyst, Operational Risk, UK Chief Risk Officer, Ops Risk, within the GRC organization, is responsible for supporting the establishment of the second line of defense framework for the areas under their responsibility for the UK market. The incumbent will identify, assess, measure, manage and report risk and strengthen the governance structure for our UK businesses.
ResponsibilitiesParticipate in the Risk Appetite Framework (RAF) refresh process and seek to align International Legal Entities (ILE) Ops Risk metrics with Enterprise (as far as possible)Provide Ops Risk credible challenge to Legal Entity (LE) projects, strategies and in the Change Advisory Forums.
Understand and speak to the Ops Risk profile of the LE based on aggregation of data and reportingAct as the point of contact for Ops Risk for regulators, Audit and local Leadership, and requests for Ops Risk program/results requestsLE specific committee Ops Risk representative, and point of contact for Ops Risk at LE board meetings (as required) Own ILE Ops Risk policies and frameworks, where requiredInfluence Enterprise Ops Risk Framework/Policies/Programs to ensure they are fit for purpose for ILE, and support ILE deployment of Enterprise Ops Risk programs Advise the business on applicability and effective execution of Ops Risk frameworks Coordinate with Enterprise Risk Lead on 2nd Line testing, and/or support ILE Risk Type testing & provide output of ILE testing to Enterprise for awareness and risk aggregationEnsure appropriate communication of risks between the ILE and Enterprise Support the ILE Chief Risk Officer (CRO) in their oversight duties aligned to the Risk Governance Framework and applicable policiesReview issues and findings related to risk type impacting ILE, and oversee effective remediation 2nd Line of Defense ILE oversight lead for Regulatory Change Managements relating to Ops Risk.
Work with the Enterprise team to develop the LE metrics dashboard, including RAF metrics, aligned with applicable regulationsWith the reporting team, produce an LE Operational Risk Management dashboard including events, issues etc.
to analyse the operational risk profileQualifications3-5 years of experience in risk management or a similar role;Strong business acumen with a risk-reward control perspective;Experience in interacting with regulators and familiarity with UK's regulatory landscape and requirements;Demonstrated ability to successfully manage multiple priorities under pressure;Fluency in English (verbal and written);Advanced degree in business, economics, engineering, or a related field is preferred.
People Skills: Excellent relationship and influencing skills with the ability to build productive relationships across teams and levels of seniority;Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged;Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks;Ability to communicate oversight findings to colleagues, business partners, and senior leaders;Strong verbal and written communication skills. Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions. About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. xohmjla
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Analyst, UK Chief Risk Officer, Ops Risk in Vauxhall employer: American Express
American Express is an exceptional employer located in Burgess Hill, West Sussex, offering a dynamic hybrid work environment that fosters innovation and collaboration. With a strong focus on employee growth, mentorship, and cutting-edge technology, team members are empowered to develop their skills in AI and engineering while contributing to meaningful projects that shape the future of commerce. The inclusive work culture values every voice, ensuring that your contributions have a real impact on both customers and the community.
