At a Glance
- Tasks: Lead risk management initiatives and strengthen governance for technology risks at American Express.
- Company: Join a renowned global brand with a rich history of innovation and customer commitment.
- Benefits: Enjoy competitive salaries, bonuses, flexible working, and comprehensive health benefits.
- Other info: Be part of a supportive team that values your voice and ideas.
- Why this job: Make a real impact in risk management while developing your leadership skills.
- Qualifications: 5+ years in risk management, strong understanding of UK regulations, and excellent communication skills.
The predicted salary is between 75600 - 92400 £ per year.
Job Description
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function.
GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks.
By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.
Job Description
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function.
GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks.
By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.
The UK Chief Risk Officer (CRO) organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes at American Express in the UK.
The Manager, Technology Risk, Enterprise Risk Management UK, within the GRC organization, is responsible for establishing the second line of defense framework for the Technology Risk areas under their responsibility for the UK market.
We are seeking an experienced risk manager to be a part of this exciting journey.
The incumbent will identify, assess, measure, manage and report risk and strengthen the governance structure for our UK businesses.
Responsibilities
- Participate in Risk Appetite Framework (RAF) refresh process and seek to align International Legal Entities (ILE) Technology Risk metrics with Enterprise (as far as possible)
- Collaborate with enterprise risk type 2LOD teams to coordinate the challenge to enterprise/local risk type 1LOD teams.
- Understand and speak to the Technology Risk profile of the LE based on aggregation of data and reporting
- Act as main point of contact for Technology Risk for LE regulator, Audit and ILE Leadership, and requests for Technology Risk program/results requests
- LE specific committee Technology Risk representative, and point of contact for Technology Risk at LE board meetings (as required)
- Input to ILE Technology Risk policies and frameworks, where required, to ensure they meet UK requirements
- Influence Enterprise Technology Risk Framework/Policies/Programs to ensure fit for purpose for ILE, and support ILE deployment of Enterprise Technology Risk programs
- Advise business on applicability and effective execution of Technology Risk frameworks
- Coordinate with Enterprise Risk Lead on 2nd Line testing, risk assessments, risk appetite reviews, and review/challenge activity, supporting effective communication between ILE Technology Risk and the Enterprise for awareness, risk aggregation and action tracking.
- Ensure appropriate communication of risks between ILE and Enterprise
- Support the ILE CRO in their oversight duties aligned to the Risk Governance Framework and applicable policies, reviewing Issues and findings related to Technology Risks affecting ILE, and overseeing effective remediation
- 2nd Line of Defense ILE oversight lead for Regulatory Change Managements relating to Technology Risk.
- Work with Enterprise team to develop LE metrics dashboard, including RAF metrics, aligned with applicable regulatory requirements.
- Perform second level review of all Information Technology (IT), Information Security (IS), Data, AI and Business Disruption risk questionnaires that need to be submitted to the Regulators
- Participate in operational resilience incident communication channels, with objective of monitoring and overseeing incidents that may require regulatory notification (e. g. in accordance with DORA requirements)
Qualifications
- Minimum Qualifications
- 5+ years of leadership experience in risk management or a similar role;
- Strong business acumen with a risk-reward control perspective;
- Experience in interacting with regulators and familiarity with the UK regulatory landscape and requirements;
- Working understanding of the UK and EU regulatory landscape applicable to technology, data, cybersecurity, resilience, and AI risks, including FCA/PRA supervisory expectations, DORA, GDPR, EU Artificial Intelligence Act and the UK Government's AI Regulation Framework, NCSC CAF, as well as UK and EU data protection requirements
- Understanding risk assessment methodologies, frameworks, and industry standards.
- Experience with Governance, Risk and Compliance tools (e. g. Archer / Service Now)
- Demonstrated ability to successfully manage multiple priorities under pressure;
- Fluency in English (verbal and written);
- Advanced degree in business, economics, engineering, or a related field is preferred.
- Having industry certifications in cybersecurity, operational resilience, business continuity management, Disaster Recovery or AI risk management is preferred.
- Leadership Skills
- Proven leader who can build, inspire, and coach a team with a passion for the business;
- Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority;
- Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged;
- Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks;
- Ability to communicate oversight findings to colleagues, business partners, and senior leaders;
- Strong verbal and written communication skills.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best.
This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
#J-18808-Ljbffr
Senior Manager, UK Chief Risk Officer, Technology Risk employer: American Express
American Express is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to thrive in their careers. With a strong commitment to holistic well-being, the company offers competitive salaries, comprehensive benefits, and flexible working arrangements, ensuring that team members can balance their personal and professional lives effectively. The opportunity for career development and mentorship within a globally recognised financial services leader makes American Express an attractive choice for those seeking meaningful and rewarding employment in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, UK Chief Risk Officer, Technology Risk
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like American Express looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Manager, UK Chief Risk Officer, Technology Risk
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at American Express. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at American Express
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with American Express’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
