At a Glance
- Tasks: Lead the development of innovative digital payment solutions and manage product roadmaps.
- Company: Join American Express, a global leader in payments with a commitment to customer experience.
- Benefits: Enjoy competitive salaries, flexible work options, and comprehensive health benefits.
- Why this job: Be at the forefront of payment innovation and make a real impact in a dynamic environment.
- Qualifications: Experience in fintech or product management, strong communication skills, and a passion for payments.
- Other info: Opportunity to work in a diverse team and contribute to a culture of integrity and inclusion.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Job Description
How will you make an impact in this role? The Market Foundation team is a core part of the Enterprise Acquisition Products and Platforms team within Enterprise Digital. We are responsible for building world‑class digital onboarding experiences that drive customer acquisition globally. A key focus of the team is enabling scalable, flexible platforms that support rapid responses to regulatory requirements and evolving market needs.
We are looking for a highly motivated Senior Product Manager to support the execution of our migration strategy to the new acquisitions platform across international markets. This role plays a key part in ensuring delivery is effective and aligned, while also leading complex, cross‑functional initiatives across the enterprise. You will work closely with Product Owners and engineering teams, providing direction, removing obstacles, and ensuring strong alignment to broader product and migration goals.
Responsibilities
- Own and prioritise the product backlog, partnering with engineering and Product Owners to ensure high‑quality, efficient Agile delivery and effective trade‑off decisions
- Lead cross‑functional migration initiatives, managing dependencies and driving progress across complex, enterprise‑wide environments
- Build strong stakeholder relationships and drive alignment across technology, risk, compliance, marketing, and market teams
- Mentor and develop Product Owners/Analysts, enabling them to effectively lead scrum teams and deliver strong execution
- Champion continuous improvement in Agile ways of working to enhance delivery efficiency, predictability, and team performance
Qualifications Minimum Qualifications
- 2‑5 years product management or software delivery experience
- Strong understanding of digital product development and Agile methodologies
- Proven ability to drive delivery in complex, cross‑functional environments
- Excellent stakeholder management skills, with the ability to influence without direct authority
- Experience leading or contributing to large‑scale initiatives or migrations
- Demonstrated ability to identify and help resolve blockers and manage dependencies across teams
- Experience coaching or mentoring Product Owners, Analysts, or junior product team members
- Strong communication skills, with the ability to translate between business and technical audiences
- Ability to operate effectively in ambiguity and take ownership of outcomes
Preferred Qualifications
- Experience working across global markets or in large, matrixed organisations
- Familiarity with platform migrations or modernisation initiatives
- Knowledge of Scaled Agile frameworks and practices
- Strong analytical mindset with experience using data to inform decisions
- Bachelor\’s degree or equivalent experience; additional certifications in product or agile methodologies are a plus
Non‑considerations for Sponsorship
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world‑class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial‑well‑being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Digital Product Management
✨Tip Number 1
Network extensively within the fintech and payments industry. Attend relevant conferences, webinars, and networking events to connect with professionals who can provide insights or referrals for the Senior Manager position at American Express.
✨Tip Number 2
Stay updated on the latest trends in digital payments and fintech innovations. This knowledge will not only help you in interviews but also demonstrate your passion for the industry, which is crucial for a role focused on emerging payment solutions.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies and project management. Be ready to share specific examples of how you've successfully led cross-functional teams and managed product launches in fast-paced environments.
✨Tip Number 4
Practice your communication skills, especially in conveying complex ideas clearly. As a Senior Manager, you'll need to influence diverse stakeholders, so being able to articulate your thoughts effectively will set you apart from other candidates.
We think you need these skills to ace Senior Manager - Digital Product Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fintech, product management, and project management. Use keywords from the job description to demonstrate that you meet the qualifications American Express is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for payments and innovation. Share specific examples of how you've successfully managed product launches or navigated complex projects, showcasing your leadership and communication skills.
Showcase Your Research Skills: Include insights or trends you've identified in the payments industry. This could be in your cover letter or as part of your interview preparation. Demonstrating your ability to pull data and form insights will set you apart.
Prepare for Interviews: Be ready to discuss your experience with Agile methodologies and how you've collaborated with cross-functional teams. Prepare examples that illustrate your problem-solving skills and entrepreneurial spirit, as these are key traits for the role.
How to prepare for a job interview at American Express
✨Showcase Your Commercial Acumen
Demonstrate your ability to identify market opportunities and conduct thorough research. Be prepared to discuss specific examples where you've successfully recognised a business opportunity or made a strategic decision that positively impacted your previous organisation.
✨Embrace Ambiguity
Highlight your comfort with uncertainty and your ability to create structure in chaotic situations. Share experiences where you navigated complex challenges and brought teams together to achieve clarity and direction.
✨Communicate Clearly and Effectively
Prepare to articulate your thoughts clearly, both verbally and in writing. Practice explaining complex ideas in simple terms, as this role requires effective communication across various levels of the organisation.
✨Demonstrate Leadership and Collaboration Skills
Be ready to discuss your experience leading cross-functional teams and managing large-scale product launches. Provide examples of how you've collaborated with diverse stakeholders to drive results and navigate through challenges.