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- Tasks: Lead data retention and deletion strategies across the enterprise, collaborating with various teams.
- Company: Join American Express, a leader in innovation and inclusivity, committed to customer and employee well-being.
- Benefits: Enjoy competitive salaries, flexible work options, comprehensive health benefits, and career development opportunities.
- Why this job: Make a real impact in data governance while working in a supportive and dynamic environment.
- Qualifications: Bachelor's degree and 3+ years in data governance, preferably in financial services; strong communication skills required.
- Other info: This role offers a chance to influence enterprise-wide data management practices.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
How will you make an impact in this role?
Brief Role Descriptions:
This role will work across the Enterprise to support the implementation of data retention and deletion requirements globally, across all Business Units. This role will also support the governance and management of the Sensitive Data Element placemat. It will involve extensive collaboration with multiple partners across enterprise-wide functions, international markets, and legal entities.
Primary Responsibilities:
- Support Enterprise Data Office strategies, standards, processes, and procedures, including the Enterprise Record Management Operating Standard, procedures, and related guidance.
- Collaborate with key stakeholders including the Enterprise Data Office, Business Unit Data Offices, Front-Line Business Units, Global Privacy Oversight, Information Security, Legal, and Global Records Management teams to ensure strategic alignment.
- Identify best practices for standards, procedures, and training to drive Enterprise continuity where ownership may be business unit or region specific.
- Manage cross-functional forums to drive central classification and categorization of data to support appropriate implementation and management.
- Provide support in training, communications, and change management related to Data Management across Enterprise.
- Provide support for regulatory exams and continuous monitoring of the program.
- Support the integration of Policy, Standards, and Procedures into key processes across the Enterprise.
- Support the creation of materials for regular updates to senior level stakeholders.
- Provide requirements to Product Owners and Technology to build, enhance, and maintain tools that automate governance capabilities, as well as related metrics and reports that track compliance.
Minimum Qualifications:
A successful candidate will have:
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field
- Experience in at least one of the following:
- Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks
- Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types
- Support advising on decentralized risk types into broader operational risk policies and programs
- Experience in financial services industry
- A strong strategic approach with 3+ years prior experience developing and implementing data governance and management practices regarding data governance, deletion and retention of data, and data privacy.
- Experience with developing and implementing data management at an Enterprise or local level for a financial services company.
- Strong knowledge of and experience with implementing requirements of BCBS-239 and Privacy regulations (e.g., GDPR, CCPA/CPRA, etc.). Global Privacy experience preferred.
- Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.
- Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
- High degree of organization, individual initiative and personal accountability and resiliency; and
- A track record of influencing teams through sophisticated initiatives.
ORMCM
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
#LI-DNI
Senior Manager - Data Retention and Deletion Risk Management employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Data Retention and Deletion Risk Management
✨Tip Number 1
Familiarise yourself with the specific data governance frameworks and regulations mentioned in the job description, such as BCBS-239 and GDPR. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and risk management.
✨Tip Number 2
Network with professionals in the financial services industry who have experience in data retention and deletion risk management. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous experiences in managing cross-functional teams and driving collaboration. Highlight specific examples where you successfully influenced stakeholders to align on data governance strategies.
✨Tip Number 4
Stay updated on the latest trends and challenges in data privacy and management within the financial sector. Being knowledgeable about current events and innovations can set you apart during discussions with interviewers.
We think you need these skills to ace Senior Manager - Data Retention and Deletion Risk Management
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and qualifications required for the Senior Manager - Data Retention and Deletion Risk Management position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also demonstrate your understanding of American Express's values and culture. Mention specific experiences that showcase your expertise in data governance and management practices relevant to the job.
Highlight Relevant Experience: In your CV, focus on your experience in the financial services industry, particularly in data retention, deletion, and governance. Use quantifiable achievements to illustrate your impact in previous roles, such as successful projects or initiatives you've led.
Showcase Communication Skills: Given the collaborative nature of the role, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've engaged with stakeholders and influenced teams in past positions, as this will be crucial for the role at American Express.
How to prepare for a job interview at American Express
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and the key responsibilities of the Senior Manager - Data Retention and Deletion Risk Management role. Familiarise yourself with data governance, retention policies, and the specific regulations mentioned, such as GDPR and BCBS-239.
✨Showcase Your Experience
Prepare to discuss your previous experience in data management and governance, particularly in the financial services industry. Highlight any specific projects where you implemented data retention strategies or collaborated with cross-functional teams.
✨Demonstrate Strong Communication Skills
Since this role involves extensive collaboration with various stakeholders, be ready to showcase your communication skills. Prepare examples of how you've successfully engaged and influenced partners in past roles to drive alignment and collaboration.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in ambiguous situations. Think of examples from your past where you had to make decisions with incomplete information and how you navigated those challenges.
