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- Tasks: Lead and manage robust infrastructure solutions for reliability and performance.
- Company: Join American Express, a global community committed to supporting customers and colleagues.
- Benefits: Enjoy competitive salaries, flexible work options, and comprehensive health benefits.
- Why this job: Be part of a culture that values integrity, collaboration, and continuous improvement.
- Qualifications: Proven experience in managing diverse infrastructure stacks and cloud technologies required.
- Other info: Opportunity for career development and training in a supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a versatile and highly skilled Full Stack Infrastructure Engineer with expertise in Compute, Storage, Network and Cloud technologies. The ideal candidate will design, implement, and manage robust infrastructure solutions, ensuring reliability, scalability, and performance., * Ensure the reliability, availability, and performance of the entire infrastructure stack including compute, storage, network and cloud components.
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Lead incident response efforts across the infrastructure stack, coordinating with Application Support, SRE, and Engineering teams to minimize MTTD and MTTR.
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Perform root cause analysis for infrastructure related incidents and implement corrective actions.
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Develop and maintain automation tools for managing infrastructure resources.
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Collaborate with Engineering teams to plan and execute system upgrades and maintenance.
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Conduct capacity planning and resource management for all infrastructure components.
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Participate in on-call rotations to provide 24×7 support for all critical infrastructure issues.
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Design and implement disaster recovery plans and business continuity strategies.
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Implement best practices for monitoring, logging, and alerting across the infrastructure.
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Foster a culture of continuous improvement and operational excellence.
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Analyze complex infrastructure problems, design scalable and resilient solutions, and lead the implementation of these solutions.
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Collaborate with architects and other engineers to design and enhance the architecture of infrastructure systems, ensuring alignment with business needs and technology standards.
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Proven experience managing and optimizing a diverse infrastructure stack.
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Extensive knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure as code (Terraform, CloudFormation).
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Familiarity of service mesh technologies (Istio, Linkerd).
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Solid understanding of virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes) and orchestration.
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Understanding of storage solutions (SAN, NAS, cloud storage) and backup systems.
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Strong understanding of network protocols, routing, switching, and firewalls.
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Experience with load balancers (F5, HAProxy, Nginx) and network monitoring tools.
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Experience in DNS management and troubleshooting.
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Experience in network security best practices.
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Proficiency in monitoring and observability tools (Prometheus, Grafana, Splunk).
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Proficiency in at least one scripting language (Python, Bash) for automation.
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Experience with CI/CD pipeline management and DevOps practices.
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Strong understanding of disaster recovery and business continuity planning.
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Experience with performance tuning and capacity planning.
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Understanding of chaos engineering principles and practices.
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Skills in cost optimization for cloud infrastructure.
Specific Tools and Techniques:
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Experience in using cloud native monitoring tools like AWS CloudWatch, Azure Monitor, and Google Cloud Operations Suite.
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Experience with packet capture tools like Wireshark for troubleshooting network issues.
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Experience in using traceroute utilities and performance analysis tools like perf for identifying and resolving bottlenecks.
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Familiarity with tools such as ipconfig/ifconfig for viewing network configurations, flushing DNS, and diagnosing network issues.
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Experience with SNMP-based tools for network device monitoring and performance management.
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Experience in using NetFlow for network traffic analysis.
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Experience with tools like iostat, vmstat, and dstat for monitoring storage and system performance.
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Experience in tools like df, du, lsblk, and fdisk for managing and troubleshooting file systems and disk partitions.
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Familiarity with tools like Prometheus and Grafana for monitoring and observability.
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Competitive base salaries
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Bonus incentives
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Support for financial-well-being and retirement
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Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
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Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
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Generous paid parental leave policies (depending on your location)
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Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
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Free and confidential counseling support through our Healthy Minds program
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Career development and training opportunities
Senior Infrastructure Engineer I employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer I
✨Tip Number 1
Familiarize yourself with the specific cloud platforms mentioned in the job description, such as AWS, Azure, and GCP. Having hands-on experience or certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Showcase your experience with infrastructure as code tools like Terraform and CloudFormation. Being able to discuss real-world applications of these tools during your interview will demonstrate your practical knowledge and problem-solving skills.
✨Tip Number 3
Prepare to discuss your experience with incident response and root cause analysis. Highlight specific examples where you successfully minimized downtime or improved system reliability, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Emphasize your collaboration skills, especially in working with cross-functional teams. American Express values teamwork, so be ready to share examples of how you've effectively collaborated with engineers, architects, and support teams in past projects.
We think you need these skills to ace Senior Infrastructure Engineer I
Some tips for your application 🫡
Tailor Your Resume: Make sure to customize your resume to highlight your experience with cloud platforms, infrastructure management, and automation tools. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your passion for infrastructure engineering and how your skills align with American Express's commitment to reliability and performance. Share specific examples of past projects that demonstrate your expertise.
Showcase Relevant Skills: Clearly list your proficiency in key areas such as cloud technologies, scripting languages, and monitoring tools. Highlight any experience with disaster recovery planning and capacity management, as these are crucial for the role.
Prepare for Technical Questions: Anticipate technical questions related to infrastructure challenges and solutions. Be ready to discuss your experience with incident response, root cause analysis, and automation practices during potential interviews.
How to prepare for a job interview at American Express
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with cloud platforms like AWS, Azure, or GCP. Highlight specific projects where you implemented infrastructure as code using tools like Terraform or CloudFormation.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled complex infrastructure issues in the past. Discuss your approach to root cause analysis and the corrective actions you implemented to prevent future incidents.
✨Emphasize Collaboration
American Express values teamwork, so be ready to talk about how you've collaborated with engineering teams, application support, and SREs. Share experiences where your collaboration led to successful project outcomes.
✨Discuss Continuous Improvement
Talk about your commitment to operational excellence and continuous improvement. Provide examples of how you've fostered a culture of innovation within your team or organization.
