At a Glance
- Tasks: Support the management and development of global payments processing network.
- Company: Join American Express, a leader in innovation and customer service.
- Benefits: Competitive salary, bonuses, flexible working, and comprehensive health benefits.
- Other info: Dynamic team culture with opportunities for career growth and skill development.
- Why this job: Make an impact on payment products and enhance customer experiences.
- Qualifications: Experience in product management and strong collaboration skills required.
The predicted salary is between 55000 - 65000 £ per year.
The Global Merchant & Network Services group (GMNS) Product team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide.
The role of Senior Associate Digital Product Management, Enterprise Payments is an exciting opportunity for a motivated individual to support the management and development of our global payments processing network. The incumbent will assist Enterprise Critical Multi Year Initiatives and Line of Business funded initiatives aimed at improving how payment products are built and delivered at American Express. The Senior Associate Product Manager will collaborate closely with Business and Technology to deliver product enhancements for our Payments Network.
Responsibilities
- Support the delivery of new Network Clearing, Pricing and Settlement capabilities.
- Support the creation and maintenance of a backlog.
- Translate complex business requirements into detailed User stories as part of the capability and feature landscape, working closely with engineering teams and other platform teams where there are dependencies.
- User story creation, refinement and sign off, making sure outcomes are met.
- Planning preparation and fulfillment of PI planning objectives in support of Agile and SAFe practices.
- Identify and communicate risks to work that is in-flight, and provide viable alternatives to mitigate those risks.
- Partner with peers and leadership to improve Agile working practices, improving throughput and maximising the delivery of value.
- Foster and contribute to a culture of ownership and collaboration by adopting a mindset of doing whatever it takes to make the team successful.
Qualifications
Minimum Qualifications
- Skill in prioritisation of demand and owning a backlog of work.
- Skill in identifying gaps - requirements/user stories, acceptance criteria, and backlog of work completeness.
- Ability to detect missing scenarios, edge cases, and identifying non-functional requirements such as system performance/availability and SLAs.
- Ability to consider, design and embed appropriate risk management controls into all our processes and capabilities.
- Ability to effectively engage with engineering teams, follow technical discussions, and challenge solutions constructively when misaligned with product intent or customer needs.
- Being passionate about the product, advocating the vision to inspire the scrum team and stakeholders.
Preferred Qualifications
- Experience of performing a Product Owner role with an Engineering Scrum team, managing their backlog of work and delivery priorities.
- Certified SAFe Product Owner/Product Manager (POPM), CSPO, or equivalent certification.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Team Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Senior Associate Digital Product Management, Enterprise Payments employer: American Express
American Express is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals in the digital product management space. With a strong commitment to employee well-being, the company offers competitive salaries, comprehensive benefits, and ample opportunities for career growth, all within a dynamic environment that values your voice and ideas. Located in the UK, you will be part of a global team that not only drives significant impact in the payments industry but also prioritises your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate Digital Product Management, Enterprise Payments
✨Tip Number 1
Network like a pro! Reach out to current employees at American Express on LinkedIn. A friendly chat can give us insider info about the company culture and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by diving deep into Agile methodologies and product management principles. We want to demonstrate our knowledge and passion for the role, so brush up on those user story techniques and risk management strategies!
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or use online platforms. This will help us articulate our thoughts clearly and confidently, especially when discussing our experience with backlog management and collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our approach based on the specific needs highlighted in the job description.
We think you need these skills to ace Senior Associate Digital Product Management, Enterprise Payments
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Associate Digital Product Management role. Highlight your experience with Agile practices and product management, as this will show us you understand what we're looking for.
Showcase Your Passion:We love candidates who are genuinely passionate about product management. Share examples of how you've advocated for products in the past or how you've inspired teams to achieve their goals. This will help us see your enthusiasm!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at American Express
✨Know Your Product Inside Out
Before the interview, dive deep into American Express's payment products and services. Understand their features, benefits, and how they stand out in the market. This knowledge will help you articulate your passion for the product and demonstrate your ability to advocate for its vision.
✨Master User Stories and Agile Practices
Brush up on creating and refining user stories, as well as Agile methodologies like SAFe. Be prepared to discuss how you've successfully managed backlogs and prioritised work in previous roles. Showing familiarity with these concepts will highlight your readiness for the Senior Associate role.
✨Prepare for Technical Discussions
Since you'll be engaging with engineering teams, it's crucial to be comfortable with technical discussions. Familiarise yourself with common technical terms and concepts related to payments processing. This will enable you to challenge solutions constructively and align them with product intent.
✨Showcase Your Collaborative Spirit
American Express values a culture of ownership and collaboration. Think of examples from your past experiences where you've worked closely with cross-functional teams to deliver successful outcomes. Highlighting your teamwork skills will resonate well with the interviewers.
