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- Tasks: Manage RCSA activities, ensuring processes are assessed and documented effectively.
- Company: Join American Express, a leader in innovation and inclusivity with a rich 175-year history.
- Benefits: Enjoy competitive salaries, flexible working options, and comprehensive health benefits.
- Why this job: Make an impact while developing your skills in a supportive and dynamic environment.
- Qualifications: Experience in project management, process mapping, and strong analytical skills required.
- Other info: Opportunity to work closely with diverse teams and drive meaningful change.
The predicted salary is between 36000 - 60000 £ per year.
This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We are seeking a motivated and highly organised RCSA Project Manager to support the delivery of our Risk and Control Self-Assessment (RCSA) activities within the International Card Services (ICS) business. This role will play a key part in the successful execution of the RCSA programme across multiple business processes, ensuring that each process is assessed, documented, and challenged in line with enterprise standards and regulatory expectations.
The Project Manager will work closely with process owners, control managers, risk leads, and second line stakeholders to ensure that timelines are met, deliverables are of high quality, and stakeholder input is captured throughout the process. As process mapping activities conclude, the Project Manager will oversee the transition into RCSA delivery, tracking progress, removing blockers, and coordinating across multiple teams to ensure alignment and timely completion.
This is a dynamic role requiring someone who is confident managing multiple priorities, comfortable engaging with stakeholders at all levels, and has strong project delivery and communication skills. Familiarity with risk and control frameworks is advantageous, and we’re looking for someone with an organised mindset, attention to detail, and a proactive approach to driving outcomes.
Key Responsibilities:- Deliver strong project management
- Able to build process maps that show good controls
- Pivot priorities when required
- Plan and monitor related project progress against timelines, milestones and deliverables providing regular updates to key stakeholders
- Facilitate project meetings to drive forward activities, tracking risks, issues and actions effectively
- Create compelling and impactful PowerPoints to deliver results and information to leadership to support decision making and overall strategy
- Partnering closely with Risk & Controls teams to drive robust end to end processes, identifying opportunities to drive improvements and efficiencies
- Build strong relationships with internal stakeholders throughout ICS
- Translate complex processes and information into simple & articulate messages for multiple audiences
- Knowledge of process mapping through the lens of risk and controls
- Able to manage priorities in an ever-changing environment
- Resilient to change and ambiguity
- Proven experience supporting projects with ability to influence and drive change
- Ability to develop detailed project and execution plans (tasks, dependencies, timelines, etc)
- Strong skills using Microsoft Visio
- Ability to excel when faced with ambiguity in a matrixed, fast paced environment and utilise change management principles to drive results
- Proven ability at taking initiative whilst identifying and managing competing priorities to pivot across multiple tasks
- A self-starter with excellent analytical skills, problem solving skills and critical thinking
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Risk and Control Self-Assessment Project Manager employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk and Control Self-Assessment Project Manager
✨Tip Number 1
Familiarise yourself with American Express's culture and values. Understanding their commitment to innovation and inclusivity will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Network with current or former employees of American Express, especially those in risk management or project management roles. They can provide valuable insights into the company’s expectations and the nuances of the RCSA Project Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in dynamic environments. Highlight your experience with process mapping and stakeholder engagement, as these are crucial for the role.
✨Tip Number 4
Stay updated on the latest trends in risk and control frameworks. Being knowledgeable about current best practices will not only boost your confidence but also demonstrate your proactive approach to driving outcomes in the role.
We think you need these skills to ace Risk and Control Self-Assessment Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Risk and Control Self-Assessment Project Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your project management experience, familiarity with risk and control frameworks, and any specific tools like Microsoft Visio that are mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Use specific examples from your past experiences to demonstrate your ability to manage multiple priorities and engage with stakeholders effectively.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at American Express
✨Understand the RCSA Framework
Familiarise yourself with the Risk and Control Self-Assessment (RCSA) framework. Be prepared to discuss how you have applied similar frameworks in past projects, showcasing your understanding of risk management and control processes.
✨Showcase Your Project Management Skills
Highlight your project management experience, particularly in managing multiple priorities and stakeholders. Use specific examples to demonstrate your ability to deliver projects on time and within scope, as this role requires strong organisational skills.
✨Prepare for Stakeholder Engagement
Since the role involves working closely with various stakeholders, think about how you can effectively communicate complex information. Prepare examples of how you've successfully engaged with different teams and influenced outcomes in previous roles.
✨Demonstrate Adaptability
The job description mentions a fast-paced and ever-changing environment. Be ready to discuss instances where you've had to pivot quickly or adapt to new challenges, showcasing your resilience and proactive approach to problem-solving.
