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For Companies At a Glance
- Tasks: Manage client relationships and drive growth through tailored solutions.
- Company: Join American Express, a leader in innovation with a rich 175-year history.
- Benefits: Enjoy competitive salaries, flexible work options, and comprehensive health benefits.
- Why this job: Make an impact while developing your skills in a supportive and dynamic environment.
- Qualifications: 1 year in sales or relationship management; strong communication and teamwork skills required.
- Other info: Background verification is required for employment.
The predicted salary is between 28800 - 48000 £ per year.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
We\’re looking for a results-driven relationship manager to grow and retain a portfolio of clients. You’ll use data, insights, and strong sales skills to deepen relationships, uncover new opportunities, and help clients achieve their goals with American Express solutions.
Key Responsibilities:
- Build and strengthen customer relationships to drive growth and retention.
- Develop and execute account strategies, focusing on priority opportunities and risks.
- Manage a strong sales pipeline and meet or exceed targets.
- Proactively identify client needs and offer tailored Amex solutions.
- Encourage customer self-service to focus on strategic growth activities.
- Use data and internal tools to deliver value and grow profitable charge volume.
- Collaborate with internal and external stakeholders in a fast-paced environment.
- Deliver an excellent customer experience that aligns with client goals and builds loyalty.
Minimum Qualifications:
- Minimum 1 year in sales or relationship management.
- Strong customer focus and a passion for results.
- Confident communicator with the ability to influence and challenge the status quo.
- Thrives under pressure with excellent time and workload management.
- Collaborative team player who works well in a fast-moving environment
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones\’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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Rep-Account Development employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rep-Account Development
✨Tip Number 1
Familiarise yourself with American Express's values and culture. Understanding their commitment to customer service and innovation will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare specific examples of how you've successfully managed client relationships in the past. Highlight instances where you've used data to drive decisions or tailored solutions to meet client needs, as this aligns perfectly with the role's responsibilities.
✨Tip Number 3
Network with current or former employees of American Express on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, and may even lead to referrals that could boost your application.
✨Tip Number 4
Demonstrate your ability to thrive under pressure by discussing how you've managed multiple priorities in fast-paced environments. This will show that you're well-equipped to handle the demands of the Rep-Account Development role.
We think you need these skills to ace Rep-Account Development
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Rep-Account Development position at American Express. Understand the key responsibilities and minimum qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in sales or relationship management. Provide specific examples of how you've built customer relationships, managed sales pipelines, and achieved targets in previous roles.
Showcase Your Skills: Demonstrate your strong communication skills and ability to influence others. Use concrete examples to illustrate how you've successfully navigated challenges and contributed to team success in a fast-paced environment.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Mention why you are specifically interested in working for American Express and how your values align with their culture and commitment to customers.
How to prepare for a job interview at American Express
✨Understand the Company Culture
Before your interview, take some time to research American Express's culture and values. Familiarise yourself with their commitment to innovation and customer service, as this will help you align your answers with what they value most.
✨Showcase Your Relationship Management Skills
Be prepared to discuss specific examples from your past experience where you've successfully built and maintained client relationships. Highlight how you identified client needs and tailored solutions to meet those needs.
✨Demonstrate Data-Driven Decision Making
Since the role involves using data to drive growth, come equipped with examples of how you've used data insights in previous roles to inform your strategies and decisions. This will show your analytical skills and ability to leverage data effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and how you handle pressure. Practice articulating your thought process clearly, focusing on how you would approach challenges in a fast-paced environment.
