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- Tasks: Lead technology risk management and ensure compliance with industry standards.
- Company: Join American Express, a leader in innovation and customer service.
- Benefits: Enjoy competitive salaries, bonuses, flexible working, and comprehensive health benefits.
- Other info: Opportunities for career development and a supportive work environment.
- Why this job: Make a real impact on technology resilience and protect vital infrastructure.
- Qualifications: Bachelor’s degree in relevant fields and experience in technology risk management.
The predicted salary is between 60000 - 80000 ÂŁ per year.
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviours, and an unwavering commitment to our customers, communities and colleagues. We deliver differentiated products, provide world‑class customer service, and operate with a strong risk mindset to uphold our brand promise of trust, security and service.
Responsibilities include overseeing the identification, assessment and mitigation of technology risks within the technology resilience space, conducting thorough risk evaluations, developing risk management strategies and ensuring compliance with industry standards and regulatory requirements. The role also involves managing the integration of several resilience‑related projects simultaneously, adjusting scope, timing and budgets to efficiently utilise resources and adhere to program timelines and budgets. Additionally, it includes managing the identification and evaluation of controls and adherence to controls, ensuring effective implementation and reporting.
The manager will oversee the development and implementation of strategic mitigation strategies to address identified resilience risks, ensuring robust protection of the organisation’s technology infrastructure. Collaboration with other teams within Technology is essential to identify initiatives to improve the organisation’s technology resilience stance; partnering with external teams and third parties to identify opportunities to enhance the technology resilience posture is also required.
Preparation and presentation of detailed resilience‑related risk management reports and documentation to senior leadership and stakeholders is necessary, providing clear and accurate records of risk assessments, mitigation actions and compliance status. The role provides key inputs in training and development programs to enhance skills and knowledge in Technology Resilience, ensuring continuous professional growth and the ability to effectively manage current and future risks. Collaboration and co‑creation with teams in product and the business to align technology initiatives with business objectives is also expected.
Minimum Qualifications
- Bachelor’s Degree in Computer Science, Information Systems, Cybersecurity, or comparable experience.
- Advanced knowledge of global technology standards and applicable regulations.
- Advanced knowledge of technology control domains such as Technology Resilience, Security Governance & Operations, IT General Controls and Cloud Security.
- Proficiency in enterprise risk management with an emphasis on operational risk management and technology risk.
Work Experience
- Experience in technology risk & control and disaster recovery / business continuity management.
- Experience in risk assessment methodologies and advanced mitigation strategies.
- Experience in processing regulatory requirements and compliance standards in the technology sector.
- Experience with Compliance Management and Risk Assessment tools such as ServiceNow GRC, RSA Archer, MetricStream, Fusion.
- Experience creating impactful PowerPoint presentations.
Employment Eligibility
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Benefits and Support
- Competitive base salaries.
- Bonus incentives.
- Support for financial‑well‑being and retirement.
- Comprehensive medical, dental, vision, life insurance and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counselling support through our Healthy Minds program.
- Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Manager-Technology Risk & Control employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Technology Risk & Control
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at American Express. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to technology risk and control. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your skills with a portfolio or case studies. If you've worked on relevant projects, bring them up during interviews to demonstrate your hands-on experience in technology resilience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at American Express.
We think you need these skills to ace Manager-Technology Risk & Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Manager-Technology Risk & Control. Highlight your experience in technology risk, compliance, and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technology resilience and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience: When detailing your work experience, focus on specific examples that demonstrate your expertise in risk assessment methodologies and compliance standards. We’re interested in how you’ve tackled challenges in the past and what strategies you’ve implemented.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at American Express
✨Know Your Tech Risk Fundamentals
Make sure you brush up on your knowledge of technology risk management and resilience strategies. Familiarise yourself with the latest industry standards and regulations, as well as the specific tools mentioned in the job description, like ServiceNow GRC or RSA Archer. This will show that you're not just a fit for the role but also genuinely interested in the field.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific risk scenarios. Think through past experiences where you've identified and mitigated risks, and be ready to discuss your thought process. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Collaboration Skills
Since the role involves working with various teams, be prepared to discuss how you've successfully collaborated in the past. Highlight any cross-functional projects you've been part of and how you aligned technology initiatives with business objectives. This will demonstrate your ability to work well with others and contribute to the company's goals.
✨Craft Impactful Presentations
Given the emphasis on preparing reports and presentations for senior leadership, practice creating concise and impactful PowerPoint slides. Focus on clarity and visual appeal, and be ready to explain how you would present complex information in an understandable way. This will showcase your communication skills and your ability to convey important information effectively.