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- Tasks: Lead tech risk management, ensuring compliance and resilience in technology projects.
- Company: Join American Express, a 175-year innovator committed to customer and community support.
- Benefits: Enjoy competitive salaries, flexible work options, wellness support, and career development opportunities.
- Why this job: Make an impact in tech resilience while growing your skills in a supportive culture.
- Qualifications: Bachelor's in Computer Science or related field; advanced knowledge of tech standards and risk management.
- Other info: Background verification required; hybrid work model available.
The predicted salary is between 36000 - 60000 £ per year.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Manager, Technology Risk & Control oversees the identification, assessment, and mitigation of technology risks within the technology resilience space by conducting thorough risk evaluations, developing risk management strategies, and ensuring compliance with industry standards and regulatory requirements.
Key Responsibilities
- Oversees the management and integration of several resilience related projects simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources and adhere to program timelines and budgets
- Manages the identification and evaluation of controls and adherence to controls, ensuring effective implementation and reporting
- Oversees the development and implementation of strategic mitigation strategies to address identified resilience risks, ensuring robust protection of the organization\’s technology infrastructure
- Collaborates with other teams within Technology to identify initiatives to improve the organization’s technology resilience stance. Partners with external teams and third parties to identify opportunities to improve the technology resilience posture
- Prepares and presents detailed resilience related risk management reports and documentation to senior leadership and stakeholders, providing clear and accurate records of risk assessments, mitigation actions, and compliance status
- Provides key inputs in training and development programs to enhance skills and knowledge in Technology Resilience, ensuring continuous professional growth and the ability to effectively manage current and future risks
- Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives.
Minimum qualifications
- Bachelor\’s Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience
- Advanced knowledge of global technology standards and applicable regulations
- Advanced knowledge of technology control domains such as Technology Resilience, Security Governance & Operations, IT General Controls, and Cloud Security
- Proficiency in enterprise risk management with an emphasis on operational risk management and technology risk
Key requirements
- Operational Resilience
- Disaster Recovery
- Understanding of regulatory environment
Technology Risk Experience
- Controls
- Regulations
- Disaster Recovery
Under regulations, must have:
- Disaster Recovery experience
- Incident Problem & Change Management
Preferred qualifications
- Experience in technology risk & control and disaster recovery / business continuity management
- Experience in risk assessment methodologies and advanced mitigation strategies
- Experience in processing regulatory requirements and compliance standards in the technology sector
- Experience with Compliance Management and Risk Assessment tools such as ServiceNow GRC, RSA Archer, MetricStream, Fusion
- Experience creating impactful PowerPoint presentations
- DORA (Digital Operational Resilience Act)
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We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones\’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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Manager Tech Risk & Control employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Tech Risk & Control
✨Tip Number 1
Familiarise yourself with the latest technology risk management frameworks and standards. Understanding frameworks like NIST or ISO can give you an edge in discussions and demonstrate your commitment to industry best practices.
✨Tip Number 2
Network with professionals in the technology risk and control space. Attend relevant webinars, workshops, or conferences to connect with others in the field and gain insights into current trends and challenges.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed technology risks in previous roles. Be ready to share your thought process and the outcomes of your strategies during interviews.
✨Tip Number 4
Stay updated on regulatory changes affecting technology resilience and risk management. Being knowledgeable about recent developments will show your proactive approach and readiness to adapt to new compliance requirements.
We think you need these skills to ace Manager Tech Risk & Control
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Manager Tech Risk & Control position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in technology risk management, disaster recovery, and compliance with industry standards. Use specific examples to demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of American Express's culture and values. Show how your skills can contribute to their mission and goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role in risk management.
How to prepare for a job interview at American Express
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Manager Tech Risk & Control position. Familiarise yourself with the key responsibilities and qualifications listed in the job description, especially around technology resilience and risk management.
✨Prepare for Technical Questions
Expect to be asked about your knowledge of technology standards, regulatory requirements, and risk assessment methodologies. Brush up on relevant concepts like disaster recovery and operational resilience to demonstrate your expertise.
✨Showcase Your Leadership Skills
Since this role involves overseeing projects and collaborating with various teams, be ready to discuss your leadership experiences. Share examples of how you've successfully managed teams or projects, particularly in high-pressure situations.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company's approach to technology resilience and risk management. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
