Manager-Privacy Training & Communication

Join American Express as a Manager-Privacy Training & Communication.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

The American Express Global Privacy Oversight team is a trusted advisor on the American Express Data Protection & Privacy Laws, Regulations and company policies. The team works to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization and establish privacy as a strategic differentiator for the American Express brand.

This position is based in the UK and reports to the Director, Global Privacy Program.

As a Privacy Training & Communications Manager, you will design, implement, and manage comprehensive privacy training and communications programs tailored to the organization\’s needs. This role involves developing enterprise-wide and role-based privacy training, overseeing a robust professional learning and development program, and managing privacy communications.

Key Responsibilities:

• Training Strategy & Development: Develop a strategic vision and roadmap for Privacy training initiatives aligned with organizational goals and regulatory requirements.

• Professional Learning and Development: Establish a structured professional development program to promote continuous education of Global Privacy Oversight’s personnel in the areas of Privacy and data protection.

• Communication: Develop and implement a comprehensive Privacy communication and awareness strategy to promote a strong Privacy culture across the Company.

Minimum Qualifications:

• Five (5) or more years of experience in highly-regulated and fast-moving industries, preferably Consulting or Financial Services.

• Three (3) or more years of experience in training and communication design supporting a Privacy function.

• Three (3) or more years of experience designing, delivering, and managing training, learning and development programs.

• Must be a fast-learner and a self-starter, willing to research Privacy topics to drive insightful and effective training and communication activities independently.

Preferred Qualifications:

• IAPP Privacy qualification (CIPP-E/CIPP-US).

• Bachelor\’s or Masters in Instructional Design, Adult Education, Communications or related degree.

We offer a range of benefits to support your holistic well-being, including competitive base salaries, bonus incentives, support for financial-well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working model with hybrid, onsite or virtual arrangements, and generous paid parental leave policies.