At a Glance
- Tasks: Lead operational risk management and collaborate across teams to enhance control environments.
- Company: Join American Express, a leader in financial services with a rich history of innovation.
- Benefits: Enjoy competitive salary, bonuses, flexible working, and comprehensive health benefits.
- Why this job: Make a real impact by embedding robust risk management in daily operations.
- Qualifications: 3+ years in operational risk management and strong project management skills.
- Other info: Dynamic role with opportunities for career development and collaboration across global teams.
The predicted salary is between 36000 - 60000 £ per year.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally :
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
At American Express our culture is built on a 175-year history of innovation shared values and leadership behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
ICS Governance & Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US – colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products tailored to the needs of our customers. Our organization helps our international businesses manage risk respond to new regulation and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.
The objective of the ICS Control Management Legal Entity UK Market Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity. The role will involve extensive collaboration with multiple partners across numerous business units functional areas and geographies.
How will you make an impact in this role
ICS Control Management organization is looking for a Manager of ICS Control Management UK Market Legal Entity focused on ensuring control management is embedded in the day‑to‑day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units functional areas and geographies.
- Develop and maintain robust relationships becoming a trusted specialized 1stLOD OR Partner to facilitate cross‑functional collaboration and progress towards maturity and enhancement of the control environment and risk governance
- Serve as the go‑to subject matter expert on risks specific to the local market.
- Ensure risks and issues are effectively identified assessed prioritised and managed across operational risk programs to help the business deliver on local business regulatory and Legal Entity obligations
- Manage details of specific governance and controls forums for ICS interfacing with org‑wide governance processes and committees (e.g. Operational Risk Management Committee) and share insights and lessons learned across forums
- Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g. AEMP 88 conduct risk management policy)
- Compile and review topical risk information including emerging trends best practices and regulatory updates relevant to each area of expertise and support the day‑to‑day activities required to maintain the repository of topical risk information
- Support the business for consultation on all operational risk programs to enable BU to strengthen and embed relevant ORM considerations into processes
- Be a key leader for sharing insights better practices themes etc. through engagement with the central program teams and other Legal Entity governance teams to support the operational risk programs and streamline processes.
Minimum Qualifications
- 3 Years experience in operational risk management (e.g. within Risk and / or Internal Audit function) and understands critical operational risk management lifecycle activities
- Understanding of critical operational risk management lifecycle activities
- Strong project management communication and interpersonal skills with an ability to interact and obtain buy‑in from senior BU / tech counterparts
- Experience in process governance with a track record of establishing and overseeing robust decision‑making processes that align with policies regulatory frameworks and / or operational standards
- Proficient analytical and problem‑solving skills with an ability to analyze data identify trends and evaluate risk scenarios effectively
Preferred Qualifications
- Bachelors Degree in Finance Business Risk Mgmt. or related field; advanced degrees (e.g. MBA MSc) or certifications are advantageous
- Experience within financial services industry
- Experience in at least one of the following :
- Supporting go‑to subject‑matter experts in sharing subject‑matter expertise within the BU on specialized risks
- Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types
- Support advising on specialized risk types and integration into broader operational risk policies and program
ORMCM
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Required Experience
Manager
Key Skills
Anti Money Laundering,Foreign Office,Customer Support,ABB,Cement,Application Engineering
Employment Type
Full‑Time
Experience
years
Vacancy
1
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Manager of ICS Control Management UK Market Legal Entity employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager of ICS Control Management UK Market Legal Entity
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at American Express. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. American Express is all about innovation and collaboration, so think of examples from your past that showcase these traits.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Manager of ICS Control Management UK Market Legal Entity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Manager of ICS Control Management role. Highlight your operational risk management experience and any relevant projects you've led, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational risk management and how your background makes you the ideal candidate. Be sure to mention specific examples that demonstrate your expertise in the field.
Showcase Your Collaboration Skills: Since this role involves extensive collaboration, make sure to highlight your teamwork and communication skills in your application. Share examples of how you've successfully worked with cross-functional teams to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and allows us to review your details more efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at American Express
✨Know Your Risks
Make sure you brush up on operational risk management concepts and the specific risks related to the UK market. Being able to discuss these confidently will show that you're not just familiar with the role but also genuinely interested in how it impacts the business.
✨Build Relationships
Since this role involves extensive collaboration, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully worked with cross-functional teams in the past, and be ready to discuss how you would approach building trust with stakeholders at American Express.
✨Showcase Your Analytical Skills
Be prepared to talk about your analytical and problem-solving abilities. Bring examples of how you've identified trends or evaluated risk scenarios in previous roles. This will help illustrate your capability to manage risks effectively in a dynamic environment.
✨Understand Governance Processes
Familiarise yourself with governance and control frameworks relevant to the financial services industry. Be ready to discuss how you've navigated similar processes before, as this will highlight your understanding of compliance and regulatory obligations that are crucial for the role.
