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For Companies At a Glance
- Tasks: Lead operational risk management and collaborate across teams to enhance control environments.
- Company: Join American Express, a leader in financial services with a rich history of innovation.
- Benefits: Enjoy competitive salary, bonuses, flexible working, and comprehensive health benefits.
- Why this job: Make a real impact by embedding robust risk management in daily operations.
- Qualifications: 3+ years in operational risk management and strong project management skills.
- Other info: Dynamic role with opportunities for career development and collaboration across global teams.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Manager of ICS Control Management UK Market Legal Entity
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. This role sits within ICS Governance & Control, part of International Card Services (ICS), and focuses on embedding robust control management in day-to-day operations to meet local regulatory and legal entity obligations. The role involves extensive collaboration across multiple business units, functional areas, and geographies.
Note: This description reflects the responsibilities and qualifications for the UK Market Legal Entity position within the ICS Control Management organization.
Responsibilities
- Develop and maintain robust relationships, becoming a trusted 1st Line of Defense partner to facilitate cross-functional collaboration and progress towards maturity and enhancement of the control environment and risk governance.
- Serve as the go-to subject matter expert on risks specific to the local market.
- Identify, assess, prioritise, and manage risks and issues across operational risk programs to help the business meet local business, regulatory, and Legal Entity obligations.
- Manage governance and controls forums for ICS, interfacing with enterprise governance processes and committees and share insights across forums.
- Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types.
- Compile and review topical risk information, including emerging trends, best practices, and regulatory updates.
- Support the business for consultation on operational risk programs to embed ORM considerations into processes.
- Lead sharing of insights, best practices, and themes with central program teams and other Legal Entity governance teams to support operational risk programs and streamline processes.
Minimum Qualifications
- 3+ years experience in operational risk management (e.g., within Risk and/or Internal Audit) and knowledge of critical risk lifecycle activities.
- Strong project management, communication, and interpersonal skills with ability to interact with senior BU/tech counterparts.
- Experience in process governance and in overseeing robust decision-making processes aligned with policies, regulatory frameworks, and operational standards.
- Proficient analytical and problem-solving skills with ability to analyze data, identify trends, and evaluate risk scenarios.
Preferred Qualifications
- Bachelor\’s Degree in Finance, Business, Risk Management, or related field; advanced degrees or certifications are advantageous.
- Experience within the financial services industry.
- Experience in at least one of the following: (1) supporting go-to subject matter experts in sharing expertise within the BU on specialized risks; (2) facilitating activities to comply with enterprise policies and programs pertaining to specific risk types; (3) advising on specialized risk types and integration into broader operational risk policies and programs.
About American Express and ICS
ICS Governance & Control sits within International Card Services (ICS), which comprises issuing functions across 28 international markets excluding the US. ICS issues products to Consumer and Commercial customers and partners with international businesses to manage risk, respond to new regulation, and develop new products.
The objective of the ICS Control Management Legal Entity UK Market Team is to provide specialized operational risk advisory to ensure an effective control environment that supports the Legal Entity. The role involves collaboration with multiple partners across business units, functional areas, and geographies.
How will you make an impact in this role?
Join a team focused on embedding control management in day-to-day operations and collaborating across multiple partners to strengthen and embed ORM considerations into processes.
Benefits
- Competitive base salary
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (location-dependent)
- Flexible or hybrid working model depending on role and business need
- Generous paid parental leave (location-dependent)
- Wellness resources, including confidential counseling and health programs
- Career development and training opportunities
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
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Manager of ICS Control Management UK Market Legal Entity employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager of ICS Control Management UK Market Legal Entity
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at American Express. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. American Express is all about innovation and collaboration, so think of examples from your past that showcase these traits.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Manager of ICS Control Management UK Market Legal Entity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Manager of ICS Control Management role. Highlight your operational risk management experience and any relevant projects you've led, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational risk management and how your background makes you the ideal candidate. Be sure to mention specific examples that demonstrate your expertise in the field.
Showcase Your Collaboration Skills: Since this role involves extensive collaboration, make sure to highlight your teamwork and communication skills in your application. Share examples of how you've successfully worked with cross-functional teams to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and allows us to review your details more efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at American Express
✨Know Your Risks
Make sure you brush up on operational risk management concepts and the specific risks related to the UK market. Being able to discuss these confidently will show that you're not just familiar with the role but also genuinely interested in how it impacts the business.
✨Build Relationships
Since this role involves extensive collaboration, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully worked with cross-functional teams in the past, and be ready to discuss how you would approach building trust with stakeholders at American Express.
✨Showcase Your Analytical Skills
Be prepared to talk about your analytical and problem-solving abilities. Bring examples of how you've identified trends or evaluated risk scenarios in previous roles. This will help illustrate your capability to manage risks effectively in a dynamic environment.
✨Understand Governance Processes
Familiarise yourself with governance and control frameworks relevant to the financial services industry. Be ready to discuss how you've navigated similar processes before, as this will highlight your understanding of compliance and regulatory obligations that are crucial for the role.
