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- Tasks: Lead product vision and strategy for data scanning platforms, ensuring alignment with business goals.
- Company: Join American Express, a leader in innovation and inclusivity, committed to supporting diverse communities.
- Benefits: Enjoy competitive salaries, flexible work options, comprehensive health benefits, and career development opportunities.
- Why this job: Make a real impact by shaping the future of data management in a collaborative and dynamic environment.
- Qualifications: 5+ years in product ownership, strong communication skills, and a solid understanding of compliance regulations required.
- Other info: This role is based in the UK; visa sponsorship is not available.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Financial Crimes Product and Capabilities team ensures we stay ahead of regulatory requirements while continuing to back our customers and their businesses. We’re currently driving a major transformation for our customers—delivering our KYB and KYC roadmap across International, developing and rolling out our journey into digital and servicing channels, as well as uplifting our customer data platforms. We are also looking ahead; we’re preparing to expand even further to meet new EU AML regulations coming into effect in 2027.
Are you ready for your next big challenge in Product Management? Do you thrive in a fast-paced, collaborative environment where your work has a direct impact on millions of customers? Are you curious, driven, and motivated by solving complex problems with innovative solutions? If yes, we’d love to hear from you.
How will you make an impact in this role?
- Align requirements for experiences and impacted processes with market stakeholders, understanding their current and future needs and in alignment to regulatory requirements & commitments.
- Partner with Financial Crime EU KYC Standard colleagues to prepare for upcoming regulatory change.
- Help shape and advocate for the product vision, strategy and roadmap in partnership with product owners, platform, engineering and business teams.
- Demonstrate a product mindset, owning the full product development lifecycle from discovery to delivery.
- Translate complex business objectives into capabilities and features, working closely with enterprise platform and engineering teams.
- Communicate and build consensus across multiple teams, across the globe, in creating solutions to business needs including leading in-person and virtual meetings.
- Full participation with PI planning and program ceremonies in support of Agile and SAFe practices. Effective Product Management in close partnership with our Lean Portfolio Management (LPM) and Cross Platform Delivery (CPD) teams, to support planning and execution across multiple platforms.
- Creation and maintenance of standardised artefacts in line with Value Co-Creation practices.
- Leverage quantitative and qualitative data to identify and prioritize opportunities to improve Key Performance Indicators.
- You’ll also contribute to our transition from transformation to a sustainable product.
Minimum Qualifications
- Proven experience in Digital Product Management & Development and delivering on a product roadmap, with experience of Agile or other software development methodologies.
- You can use data to tell a story, make decisions quickly, and rally others around your vision for the product.
- You can interpret consumer insights and trends into actual features and functionality.
- You can quickly learn and adapt to changes while maintaining clear prioritization.
- You love to get things done. You make things happen instead of quietly wondering why things are as they are. You are not afraid to roll up your sleeves and take responsibility to deliver impactful results.
- You bring clarity and energy. You manage conflicting viewpoints in diverse teams to deliver the best outcome.
- You are great at communicating and bringing diverse people together behind a common goal.
- An understanding of the AML/KYC/KYB domain is highly desirable.
- Experience of successfully working with colleagues and partners situated worldwide a plus.
Non-considerations for sponsorship
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial‑well‑being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Seniority Level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
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Manager - Digital Product Management employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Digital Product Management
✨Tip Number 1
Familiarise yourself with American Express's core values and culture. Understanding their commitment to innovation and inclusivity will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Network with current or former employees of American Express, especially those in product management roles. They can provide valuable insights into the company’s expectations and culture, which can help you tailor your conversations and demonstrate your fit for the role.
✨Tip Number 3
Stay updated on the latest trends in data management and compliance regulations, particularly GDPR. Being knowledgeable about these topics will not only prepare you for potential questions but also show your proactive approach to the responsibilities of the role.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you've successfully managed product roadmaps and collaborated with cross-functional teams. Highlighting these experiences will demonstrate your capability to handle the responsibilities outlined in the job description.
We think you need these skills to ace Manager - Digital Product Management
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Manager-Digital Product Management position at American Express. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in product ownership, particularly in enterprise products. Use specific examples that demonstrate your ability to distill complex requirements into a logical roadmap and your excellent communication skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how your values align with those of American Express and how you can contribute to their mission.
Highlight Compliance Knowledge: Given the importance of compliance and regulations in this role, ensure you mention any relevant experience or knowledge you have in this area. This could set you apart from other candidates and show your understanding of the industry.
How to prepare for a job interview at American Express
✨Understand the Product Vision
Before your interview, make sure you have a clear understanding of the long-term product vision and strategy for the Third-Party Data Scanning platform. Be prepared to discuss how you would articulate this vision and align it with business metrics.
✨Showcase Your Communication Skills
Given the importance of stakeholder engagement in this role, practice articulating complex ideas clearly and concisely. Think of examples where you've successfully influenced or inspired collaboration among diverse teams.
✨Demonstrate Compliance Knowledge
Brush up on your understanding of compliance and regulations, particularly around data privacy and GDPR. Be ready to discuss how these factors influence product management and decision-making.
✨Highlight Organisational Skills
Prepare to showcase your ability to manage multiple priorities and deliverables. Use specific examples from your past experience that demonstrate your attention to detail and organisational prowess in a matrixed environment.
