At a Glance
- Tasks: Lead risk assessments and develop strategies for technology resilience and control oversight.
- Company: Join American Express, a leader in innovation and technology services.
- Benefits: Enjoy competitive salaries, flexible working options, and comprehensive health benefits.
- Other info: Opportunities for career development and a supportive work environment.
- Why this job: Make a real impact on technology resilience while collaborating with diverse teams.
- Qualifications: Bachelor's degree in relevant fields and strong knowledge of technology risk management.
The predicted salary is between 70000 - 90000 £ per year.
Job Description
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed.
We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally.
Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high‑quality experience for customers and colleagues.
We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
Technology Resilience provides the foundational capabilities, practices, and oversight that enable secure, reliable, and resilient technology delivery across the enterprise.
The Senior Manager‑Tech Risk & Control will lead risk and control oversight for Technology Resilience, partnering across resilience, infrastructure, operations, product, and business teams to identify, assess, mitigate, monitor, and report technology risk while strengthening control discipline and regulatory readiness.
Responsibilities
- Leads Technology Resilience risk assessments, including RCSA activities, residual risk evaluation, control documentation, and leadership reporting.
- Develops and drives mitigation strategies for infrastructure risks, including resiliency, vulnerability, control, audit, and regulatory themes.
- Partners with Technology Resilience teams to identify control gaps, assess non‑compliance, and support timely remediation of issues, findings, and operational risk events.
- Oversees control identification, ownership, effectiveness, and adherence across infrastructure processes and technology environments.
- Monitors Technology Resilience risk indicators, control performance, infrastructure vulnerabilities, application health, and resiliency metrics to identify emerging risk.
- Promotes risk decisions aligned with enterprise risk appetite, technology standards, regulatory expectations, and Technology Resilience priorities.
- Maintains consistent risk management documentation, governance routines, and evidence to support audit, exam, and committee needs.
- Prepares executive‑ready risk insights, dashboards, and recommendations for Technology Resilience leaders, senior stakeholders, and risk forums.
- Provides guidance and training to strengthen Technology Risk & Control capability, control awareness, and operational resilience practices.
- Mentors Technology Risk & Control colleagues and promotes collaboration, inclusion, and consistent risk practices across Technology Resilience.
- Leads cross‑functional work with infrastructure, engineering, operations, cyber control management, and second‑line partners.
- Manages delivery plans, dependencies, timelines, and stakeholder engagement for risk and control initiatives.
- Partners with senior leaders to build, retain, and develop high‑performing risk and control talent.
- Collaborates with product and business teams to align infrastructure risk management with enterprise objectives.
Qualifications
- Bachelor’s degree in computer science, Information Systems, Cybersecurity, Risk Management, or comparable experience; advanced degree preferred.
- Advanced knowledge of global technology standards, infrastructure controls, operational resilience expectations, and applicable regulations.
- Strong knowledge of technology control domains, including technology resilience, ITGCs, vulnerability management, cloud security, governance, and control testing.
- Expertise in enterprise, operational, technology, and infrastructure risk management.
- Experience in technology risk and control within technology resilience, operations, resiliency, infrastructure, or information security environments.
- Experience with RCSA, risk assessment methodologies, residual risk evaluation, and advanced mitigation strategies.
- Experience translating regulatory requirements, policy standards, and compliance expectations into actionable technology controls.
- Experience with GRC and risk tools such as Service Now GRC, RSA Archer, Metric Stream, Fusion, SAP GRC, or similar platforms.
- Experience creating executive‑ready reporting, dashboards, and presentations using tools such as Power BI, Tableau, Excel, and Power Point.
- Experience with documentation and process mapping tools such as Visio, ACE Studio, or equivalent platforms.
- Comp TIA (Security+ or equivalent certification)
- ISC‑2 (CISSP, or other equivalent certifications)
- ISACA (CISM, CRISC, or equivalent certifications)
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial‑well‑being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- #J-18808-Ljbffr
Senior Manager, Tech Risk & Control - Technology Resilience in London employer: American Express
American Express is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to thrive in their careers. With a strong commitment to holistic well-being, the company offers competitive salaries, comprehensive benefits, and flexible working arrangements, ensuring that team members can balance their personal and professional lives effectively. The opportunity for career development and mentorship within a globally recognised financial services leader makes American Express an attractive choice for those seeking meaningful and rewarding employment in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Tech Risk & Control - Technology Resilience in London
✨Get Involved in the Cybersecurity Community
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✨Show Off Your Skills with Capture the Flag Competitions
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We think you need these skills to ace Senior Manager, Tech Risk & Control - Technology Resilience in London
Some tips for your application 🫡
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Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at American Express insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to American Express that you’re committed to staying ahead in the game.
How to prepare for a job interview at American Express
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
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Expect the interviewers at American Express to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at American Express.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
