Senior Manager, GMNS Journeys — Drive Merchant Impact in London
Senior Manager, GMNS Journeys — Drive Merchant Impact

Senior Manager, GMNS Journeys — Drive Merchant Impact in London

London Full-Time 48000 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic vision for customer journeys and collaborate across teams to drive merchant impact.
  • Company: Global financial services provider based in Greater London.
  • Benefits: Flexible working model, comprehensive health, financial, and career development support.
  • Why this job: Shape the future of digital payments and make a significant impact in the industry.
  • Qualifications: Experience in managing digital products and strong communication skills.
  • Other info: Join a dynamic team with opportunities for professional growth.

The predicted salary is between 48000 - 72000 £ per year.

A global financial services provider in Greater London seeks a Senior Manager for GMNS Customer Journeys to set the strategic vision for servicing journeys and collaborate with various teams. Ideal candidates will have experience managing digital products and a deep understanding of the payments industry, along with strong communication skills.

Benefits include a flexible working model and comprehensive health, financial, and career development support.

Senior Manager, GMNS Journeys — Drive Merchant Impact in London employer: American Express

As a leading global financial services provider based in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises flexibility and employee well-being. Our commitment to comprehensive health, financial, and career development support ensures that our team members thrive both personally and professionally, making us an excellent employer for those looking to make a meaningful impact in the payments industry.
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Contact Detail:

American Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, GMNS Journeys — Drive Merchant Impact in London

Tip Number 1

Network like a pro! Reach out to folks in the payments industry and let them know you're on the hunt for a Senior Manager role. A friendly chat can open doors that a CV just can't.

Tip Number 2

Showcase your digital product experience! When you get the chance to chat with potential employers, highlight specific projects where you've driven impact. Numbers and results speak volumes!

Tip Number 3

Prepare for those interviews! Research the company’s vision and think about how your skills align with their goals. We want to see you shine and show them why you're the perfect fit for the GMNS Customer Journeys team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community making waves in the industry!

We think you need these skills to ace Senior Manager, GMNS Journeys — Drive Merchant Impact in London

Strategic Vision Setting
Digital Product Management
Payments Industry Knowledge
Collaboration Skills
Communication Skills
Flexibility in Working Models
Health and Financial Acumen
Career Development Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior Manager role. Highlight your experience in managing digital products and your understanding of the payments industry to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit for driving merchant impact. Be sure to mention any relevant collaborations you've had with different teams.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application showcases your ability to convey ideas clearly. Whether it's through your CV or cover letter, let us see how you can articulate your vision and strategies effectively.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.

How to prepare for a job interview at American Express

Know Your Digital Products

Make sure you brush up on your knowledge of digital products, especially those related to the payments industry. Be ready to discuss your past experiences managing these products and how they can relate to the strategic vision for servicing journeys.

Understand the Customer Journey

Dive deep into the concept of customer journeys within the financial services sector. Prepare examples of how you've improved customer experiences in previous roles, as this will show your understanding of the importance of customer-centric strategies.

Communicate Clearly and Confidently

Strong communication skills are a must for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex ideas. Consider doing mock interviews with friends or colleagues to refine your delivery.

Collaborate and Connect

Since collaboration is key in this position, think of examples where you've successfully worked with cross-functional teams. Be prepared to discuss how you can foster collaboration in the new role, as this will demonstrate your ability to drive merchant impact effectively.

Senior Manager, GMNS Journeys — Drive Merchant Impact in London
American Express
Location: London
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  • Senior Manager, GMNS Journeys — Drive Merchant Impact in London

    London
    Full-Time
    48000 - 72000 £ / year (est.)
  • A

    American Express

    10,000+
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