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- Tasks: Lead regional payment partnerships and drive product adoption across diverse markets.
- Company: Join American Express, a leader in innovation and customer service.
- Benefits: Enjoy competitive salary, bonuses, flexible work, and comprehensive health benefits.
- Other info: Be part of a supportive team that values your ideas and growth.
- Why this job: Make a real impact in the payments ecosystem while developing your career.
- Qualifications: Experience in managing third-party partnerships and strong communication skills required.
The predicted salary is between 60000 - 80000 ÂŁ per year.
As Payment Product Partnerships Manager you are responsible for defining and executing the regional third-party strategy, including partner segmentation and governance frameworks, to accelerate American Express (AXP) product and capability adoption across all markets in the region and with specialized global providers. This role partners closely with crossâfunctional teams, including local PCG, Product, and Merchant Services, to ensure timely and effective product deployment, strong thirdâparty relationships, and full adherence to enterprise ThirdâParty Risk Management (TPRM) policies and standards.
Responsibilities
- Regional ThirdâParty Strategy & Execution: Define, execute, and maintain the regional thirdâparty strategy and rollout plans across all markets and specialized global providers. Guide local teams and partners through product implementations, upgrades, and prioritization decisions.
- ThirdâParty Relationship & Commercial Management: Lead the regional thirdâparty portfolio at an executive level, managing commercial negotiations, serviceâlevel agreements, and product support arrangements to ensure AXP product readiness, availability, and quality at the point of sale (POS).
- Governance, Risk & Controls: Design and enforce regional thirdâparty governance frameworks, including controls, documentation standards, and automation, in alignment with enterprise TPRM requirements. Oversee consistent execution across local markets and drive continuous improvement.
- Business Development & Market Expansion: Identify new thirdâparty opportunities, emerging payment trends, and capability expansion areas. Maintain a strong regional pipeline and represent American Express at relevant industry events and forums.
- Consultative Delivery & CrossâFunctional Leadership: Provide thought leadership and guidance to regional team members. Coordinate with NAS, PCG, GMNS, Product, Risk, GCO, and Technology teams to deliver thirdâparty initiatives on time and within scope, while providing highâquality product and process consulting.
Qualifications
- Strong knowledge of the payments ecosystem, including payment processing, products, and thirdâparty risk management (TPRM), governance, and compliance frameworks.
- Proven experience managing complex regional or multiâmarket thirdâparty partnerships, including contract negotiation and commercial discussions.
- Demonstrated ability to drive business development and identify growth opportunities through external partnerships.
- Ability to translate strategic objectives into structured execution plans and deliver results in ambiguous, fastâchanging environments.
- Strong relationship management skills, with the ability to build, influence, and maintain partnerships with internal stakeholders and external partners.
- Excellent communication and interpersonal skills, with the ability to clearly articulate complex concepts to both technical and nonâtechnical audiences.
- Strong organizational, problemâsolving, and project management capabilities.
- Experience representing an organization at industry events or partner forums, with the ability to synthesize market insights into actionable opportunities.
- Selfâdriven, with the ability to lead through ambiguity, manage change effectively, and operate with a high degree of ownership.
Employment Eligibility
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175âyear history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing worldâclass customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic wellâbeing and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
- Competitive base salaries
- Bonus incentives
- Support for financialâwellâbeing and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global onâsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Manager Payment Product Partnerships in London employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Manager Payment Product Partnerships in London
â¨Tip Number 1
Network like a pro! Reach out to people in the payments ecosystem, especially those who work at American Express or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!
â¨Tip Number 2
Prepare for the interview by understanding the latest trends in payment products and partnerships. Brush up on your knowledge of third-party risk management and governance frameworks. This will show you're not just interested but also knowledgeable about the industry.
â¨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role. Highlight your relationship management skills and your ability to drive business development. Make it clear how you can contribute to the team at American Express.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre genuinely interested in being part of Team Amex. Good luck!
We think you need these skills to ace Manager Payment Product Partnerships in London
Some tips for your application đŤĄ
Know Your Stuff: Make sure you understand the payments ecosystem and the role of third-party partnerships. We want to see that you can talk the talk and walk the walk when it comes to payment processing and risk management.
Tailor Your Application: Donât just send a generic CV and cover letter. We love it when you customise your application to highlight your relevant experience in managing complex partnerships and driving business development. Show us why you're the perfect fit!
Showcase Your Communication Skills: Since this role involves working with various teams and partners, make sure your application reflects your excellent communication skills. We want to see how you can articulate complex ideas clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at American Express
â¨Know Your Payments Ecosystem
Make sure you brush up on your knowledge of the payments ecosystem, especially around payment processing and third-party risk management. Being able to discuss these topics confidently will show that you understand the core of the role and can navigate complex partnerships.
â¨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully built and maintained partnerships in previous roles. Highlight your ability to influence stakeholders and manage commercial negotiations, as this is crucial for the Manager Payment Product Partnerships position.
â¨Demonstrate Strategic Thinking
Be ready to discuss how you translate strategic objectives into actionable plans. Think of specific instances where you've identified growth opportunities or driven business development through external partnerships, as this will resonate well with the interviewers.
â¨Communicate Clearly and Effectively
Practice articulating complex concepts in a way that's easy to understand for both technical and non-technical audiences. This skill is vital for the role, so consider doing mock interviews with friends or colleagues to refine your communication style.