At a Glance
- Tasks: Develop and implement controls for Accounts Receivable Platforms to ensure compliance and operational excellence.
- Company: Join American Express, a global leader in consumer and commercial financial services.
- Benefits: Competitive salary, professional development, and opportunities for international collaboration.
- Other info: Dynamic role with opportunities for growth and collaboration across international teams.
- Why this job: Make a real impact by driving excellence in lending products across diverse markets.
- Qualifications: Experience in product or risk management, strong analytical and project management skills.
The predicted salary is between 60000 - 80000 £ per year.
International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams. ICS issues Cards in 27 countries and is responsible for two Joint Ventures covering around a dozen countries. The leaders in these countries are empowered to make decisions at a local level, in partnership with other local business leaders. Local teams are supported by two cross-market teams – the Centre of Excellence and Risk & Control Management.
American Express International Card Services (ICS) is a leading issuer and provider of Consumer and Commercial products and services across many countries around the world. The ICS Lending Center of Excellence (COE) team vision is to ensure each customer has access to flexible payment options, relevant rewards, and the powerful backing of American Express.
The Products & Partnerships team within the International Card Services Centre of Excellence (COE) defines and scales the product and partnership strategy across 23 international markets. The team drives transformation and sustainable revenue growth across International Lending, Small Business Services, Cobrand, Corporate, and Card Member product portfolios by building differentiated capabilities, advancing strategic partnerships, and delivering premium customer experiences, all underpinned by strong governance and product risk excellence.
As we continue growing our customer base, ICS Lending must ensure our customers and shareholders can realize maximum value. To support this agenda, we are seeking a colleague that can collaborate with multiple partners across numerous business units, functional areas, and geographies to:
- Work with product, risk, and marketing teams to enable long-term profitable growth: You will partner and collaborate with colleagues across international markets to ensure our lending products deliver on their promise to our customers.
- Drive Excellence across Product actions to grow our business: Design, lead, and operate effective controls across ICS Lending products. Delivering outstanding products for our customers and shareholders calls for operational excellence in everything we do.
- Actionable insights: Provide regular insights highlighting testing outcomes, business risks, and recommendations to further strengthen our processes.
- Communicate, build, and build relationships: Demonstrate a passion for building strong working relationships across regional and international partners (product, marketing, credit risk, insights, servicing, operational risk, technology, GCO, LOBCO) to deliver lending excellence. Lead with a customer first approach, and one that is grounded with the external environment: You will have international experience, a customer-first approach, and do things the right way to help the international business excel.
- Develop and grow talent: Support the growth and development of your team and colleagues across the organization.
Responsibilities
- Developing a new set of controls to ensure AR Platforms operate as expected.
- Identify potential gaps and the best controls to ensure AR Platforms are consistently compliant.
- Collaborate with different markets to ensure alignment with observed gaps.
- Monitor the closure of existing issues ensuring outcomes lead to a strengthened control environment.
- Collaborate, as needed, with third parties to review specific contractual obligations market by market and ensure consistent compliance.
- Collaborate with the Smart Monitoring team to develop relevant KRIs and alerts that can serve as controls.
- Produce code that can be the base of automatic/systematic controls.
Qualifications
- Relevant work experience in a high-growth product or risk management team.
- Strong project management skills with the ability to sift through data, find opportunities and update leadership teams as required.
- Ability to identify potential gaps in processes as well as the relevant controls to address them.
- Has shown to be a thoughtful leader that can work effectively across different teams.
- Experience of navigating multiple teams across the business.
- Ability to clearly document processes in a way that an audit trail is available.
- Strong analytical skills that enable the candidate to understand the economics behind different portfolios and the cost/benefit relationship of proposed changes.
Preferred Qualifications
- A good understanding of the international product landscape across lending, charge, and loans.
- Able to forecast, plan, lead and implement innovative solutions that generate results.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Manager - Accounts Receivable Controls in London employer: American Express
American Express is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to thrive in their careers. With a strong commitment to holistic well-being, the company offers competitive salaries, comprehensive benefits, and flexible working arrangements, ensuring that team members can balance their personal and professional lives effectively. The opportunity for career development and mentorship within a globally recognised financial services leader makes American Express an attractive choice for those seeking meaningful and rewarding employment in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Accounts Receivable Controls in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like American Express. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Manager - Accounts Receivable Controls in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to American Express.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on American Express's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at American Express
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with American Express.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at American Express will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former American Express employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
