Job ID: 26012856Posted: 2026-08-26Location: BURGESS HILL, WEST SUSSEX, United KingdomJob Function: Engineering & ArchitectureSchedule: Full timeShift: DayWorkplace: HybridCareer Area: TechnologyCompany: American ExpressDescription The Enterprise Technology Services organization partners with every part of the American Express business to power the company's growth and innovation with trust and efficiency, and drive competitive differentiation with speed.
We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company's technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues.
We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
At American Express our Global Network relies increasingly on the deep expertise and experience of a core team of subject matter experts in payments technology who are passionate about Payment Tokenisation, 3D Secure and similar emerging digital payment products and standards.
Our Solutions Architects have both deep technical and strategic business knowledge. But they're of one mind about using their experience, expertise and vision to drive better business outcomesWe value deep and broad knowledge of this domain in which we excel, provide solutions and consultancy to our product teams, and be great collaborators and communicators.
Our TeamWe are a small team of solution architects based in the UK embedded within our wider Global Network Technology team. We enjoy dynamic and interesting daily work and we have an excellent work/life balance, and flexible working practices.
The ChallengeWithin Amex you'll work closely with a variety of Network Product and Technology teams using your skills in the domain of payment products applied to define solutions and be a key contributor to American Express Payment Products.
About you?
Coming from a technical background with business knowledge and context from your experience in the card payments industry you'll be ready to succeed and apply your expertise. Your ability to combine your knowledge and passion with written communication will be highly valued.
While the role does not currently involve any software development, relevant past experience as a software developer would be a valuable asset in support of the in-depth understanding of how applications are designed and developed.
ResponsibilitiesMentors junior Solutions Architects and cross-functional team of colleagues, fostering a culture of excellence and innovationIdentifies and implements technical solutions and business process improvements by analyzing business needs and leveraging innovative technologiesCollaborates with business partners and product engineering teams to enforce architecture practices, ensuring alignment with architectural and technical strategy through governance and project reviewsLeads technology platform solutions alignment with platform blueprints and company roadmaps, serving as the Single Point of Contact (SPOC) and coordinating with relevant stakeholdersOptimizes cross-platform integration implementing advanced integration strategies to enhance platform capabilities, performance, and efficiencyEnsures the engineered environment meets comprehensive business, application design, and infrastructure requirements by overseeing platform integration performanceExecutes solution architecture design strategies, leads design and code reviews to ensure the delivery of desired business outcomes and adherence to enterprise standardsSupervises the platform's application programming interface strategy and implementation roadmap by collaborating with business and data architects, incorporating their input into cohesive platform solutionsCollaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectivesQualificationsMinimum Qualifications: Past Experience: Experience and technical expertise in: Solution architecture and design of complex distributed systemsRESTful APIsArchitecting cloud-based systemsEvaluating new technologiesExcellent collaboration and communication skills Working in agile teams, preferably some exposure to SAFe.
Desirable:
Knowledge of 3D Secure/Safekey Knowledge of Payment TokenisationPast experience as a software developer would be a valuable asset.
Academic: Bachelors or Master's degree in computer science or similar subjectDepending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
Solutions Architect and Payments Expert – Emerging Payments Architecture in Hove employer: American Express
American Express is an exceptional employer located in Burgess Hill, West Sussex, offering a dynamic hybrid work environment that fosters innovation and collaboration. With a strong focus on employee growth, mentorship, and cutting-edge technology, team members are empowered to develop their skills in AI and engineering while contributing to meaningful projects that shape the future of commerce. The inclusive work culture values every voice, ensuring that your contributions have a real impact on both customers and the community.
