Executive Assistant, Global Risk & Compliance

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

The Global Risk & Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.

We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

How will you make an impact in this role?

The Executive Assistant will provide administrative support to Global Risk & Compliance (GRC) VPs and play a key role in supporting the organization for American Express. The EA should be a dynamic individual who is proactive in anticipating and adapting to the needs of the VPs and their respective teams and is focused on accuracy, speed, flexibility and attention to detail. The ideal candidate must be experienced in handling a wide range of administrative-related tasks and be able to work in a fast-paced organization, managing multiple tasks and competing priorities. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express. This is a unique opportunity to interact with the external regulatory community and senior management offices at American Express.

• VP calendar management, including the coordination of complex meetings and events with internal senior leaders and external stakeholders
• Support the VPs’ teams with external meetings and conferences, including scheduling, logistics, receiving in-person visitors to the office, and attendance tracking
• Maintain email distribution lists
• Support colleague engagement activities in coordination with Chiefs of Staff
• Prepare, review, and process expense reports, and ensure T&E is in line with company policy and budget
• Support team administration including onboarding for new hires, coordinating with real estate, setting up group wide team meetings and coordination of special projects
• Process contract invoices and purchase orders in Ariba
• Booking and coordinating travel arrangements for VPs
• Support other admin responsibilities: ordering supplies, maintaining team org chart, and ad-hoc projects
• Build relationships with key partners across the company

Minimum Qualifications

• Proven experience (at least 4 years) working in a fast-paced, complex, and dynamic environment with executives
• Excellent organizational, administrative, and interpersonal skills, demonstrating good judgment in dealing with senior executive offices and key stakeholders
• Strong attention to detail with timely follow-up
• Excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor
• Strong sense of integrity with ability to handle confidential and sensitive information with discretion
• Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues
• Strong calendar management expertise and a working knowledge of common administrative systems and processes (e.g., purchasing, travel, expense management, etc)
• Proficiency in Microsoft Outlook and Microsoft Office, including Word, Excel and PowerPoint
• Proactive in anticipating needs of stakeholders and responsive to requests in a timely, efficient manner

Preferred Qualifications

• Previous experience in financial services and/or risk management
• Natural curiosity to lean in even when objectives are ambiguous

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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