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- Tasks: Lead a team to manage operational risks and ensure effective control management.
- Company: Join American Express, a leader in financial services with a rich history of innovation.
- Benefits: Enjoy competitive salaries, flexible work options, and comprehensive health benefits.
- Why this job: Make an impact in a collaborative environment while developing your leadership skills.
- Qualifications: 6+ years in operational risk management; fluency in Mandarin is a must.
- Other info: This role offers opportunities for career growth and professional development.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Director GMNS Control Management Specialized Operational Risk (OR) role at American Express
2 days ago Be among the first 25 applicants
Join to apply for the Director GMNS Control Management Specialized Operational Risk (OR) role at American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Merchant & Network Services (GMNS) brings together American Express\’ merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.
The objective of the GMNS Control Management Specialized Operational Risk (OR) team is to provide subject matter expertise on specific Operational Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.
GMNS is looking for a Director of Specialized OR to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Director, GMNS Specialized OR will:
- Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk
- Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
- Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards
- Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners
- Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS
Minimum Qualifications
- 6+ Years experience in operational risk management,Financial Crime or Compliance(e.g., within Risk and/or Internal Audit function)
- Ability to read, write and speak in Mandarin fluently
- Understanding of critical operational risk management lifecycle activities.
- Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
- Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
- Experience within financial services industry
- Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
- Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds
Preferred Qualifications
- Bachelor\’s Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Experience with the management or oversight of Joint Ventures.
- Experience in at least one of the following:
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- Serving as the go-to subject matter expert pertaining to specific operational risk types
- Ensuring activities are in alignment with standards set by specialist risk-stripe teams
- Complying with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight
- Advising on decentralized risk types into broader operational risk policies and programs
ORMCM
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We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones\’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Seniority level
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Seniority level
Director
Employment type
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Employment type
Full-time
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Other
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Director ICS Control Management Specialized Operational Risk (OR) employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director ICS Control Management Specialized Operational Risk (OR)
✨Tip Number 1
Network with professionals in the operational risk management field, especially those who have experience at American Express. Attend industry events or webinars where you can connect with current employees and learn more about the company culture and expectations for the role.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in operational risk management, particularly in financial crime and compliance. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this rapidly evolving field.
✨Tip Number 3
Prepare to discuss your experience managing diverse teams and how you've successfully implemented control measures in previous roles. Be ready to provide specific examples that highlight your leadership skills and ability to collaborate across different business units.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to identify risks and trends in past positions. Highlight any tools or methodologies you've employed to enhance operational risk management processes.
We think you need these skills to ace Director ICS Control Management Specialized Operational Risk (OR)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational risk management, financial crime, and compliance. Use specific examples that demonstrate your expertise in these areas, especially if you have experience leading teams or managing projects.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with American Express's values and the specific requirements of the Director GMNS Control Management Specialized Operational Risk position.
Highlight Key Skills: Emphasise your project management, communication, and analytical skills. Provide concrete examples of how you've successfully navigated complex risk scenarios and collaborated with senior stakeholders in previous roles.
Showcase Continuous Learning: Mention any relevant certifications or advanced degrees you hold, as well as any ongoing professional development. This demonstrates your commitment to staying updated on industry trends and best practices in operational risk management.
How to prepare for a job interview at American Express
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Director GMNS Control Management Specialized Operational Risk role. Familiarise yourself with the key responsibilities and how they align with American Express's values and objectives.
✨Showcase Your Expertise
Be prepared to discuss your experience in operational risk management, particularly in Financial Crime and Compliance. Highlight specific examples where you've successfully implemented controls or managed risks, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
As a director, you'll need to lead a diverse team. Be ready to share your experiences in managing large teams across different geographies. Discuss your approach to fostering collaboration and obtaining buy-in from senior stakeholders.
✨Stay Updated on Industry Trends
American Express values innovation and staying ahead of the curve. Make sure to discuss any recent trends or regulatory updates in operational risk management that you are aware of, and how they could impact the business unit.
