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For Companies At a Glance
- Tasks: Support the discovery and innovation of new payment capabilities in a collaborative environment.
- Company: Join American Express, a leader in financial services with a commitment to innovation and inclusivity.
- Benefits: Enjoy competitive salaries, flexible working options, and comprehensive health benefits.
- Why this job: Make an impact by bridging business and technology while developing your skills in a dynamic team.
- Qualifications: Strong interest in business analysis, good analytical skills, and effective communication are essential.
- Other info: This role offers exposure to critical initiatives in a highly regulated industry.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.
The Enterprise Payments Centre of Excellence (CoE) is leading a multi-year innovational initiative to evolve American Express into a multi-rail payments ecosystem that features operational and technical excellence in payment execution, to ultimately drive new revenue, relevance and opportunities for the business.
Role Overview:
This is an exciting opportunity to support the discovery and innovation of new payment capabilities within the Enterprise Payments Centre of Excellence (CoE) at American Express. In this role, you will work closely with other analysts and experienced team members to bridge the gap between business and technology by supporting the interpretation of business needs into deliverable capabilities. Reporting to a Senior Manager, you will contribute to the modernization of payment products and gain exposure to critical initiatives in a highly collaborative environment.
Key Responsibilities:
- Assist in gathering, documenting, and validating business requirements from partners
- Support the analysis and mapping of business processes and customer journeys
- Help prepare presentation materials and documentation for internal teams and senior leadership
- Learn and develop an understanding of Enterprise Money Movement and its associated systems and capabilities
- Participate in multi-functional meetings to observe and support collaboration between business and technology teams
Minimum Qualifications:
- Strong interest in business analysis and financial services, particularly in payments
- Good analytical and problem-solving skills with attention to detail
- Basic understanding of how to detail business requirements and processes (e.g., flowcharts, use cases, user stories)
- Effective verbal and written communication skills
- Willingness to learn from peers and contribute to a team environment
- Ability to manage time effectively across multiple tasks or projects
- Passionate about crafting impactful customer- first products
- Proactive and hand-on, with a strong desire and drive to deliver meaningful results
Preferred Qualifications:
- Exposure to or academic experience with Agile delivery methodologies
- Some knowledge or internship experience in payments, banking, or financial technology
- Experience working in collaborative environments, either in university projects or internships
- Flexibility to support teams across different time zones
- Appreciation of risk and control in a highly regulated industry
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
#LI-DNI
Business Analyst - Enterprise Payments employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Enterprise Payments
✨Tip Number 1
Familiarise yourself with the latest trends in payment technologies and financial services. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the payments industry, especially those who work at American Express or similar companies. Engaging in conversations can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you can bridge the gap between business needs and technology solutions. Think of examples from your past experiences where you've successfully collaborated across teams.
✨Tip Number 4
Showcase your analytical skills by being ready to solve hypothetical problems related to payment processes during interviews. This will highlight your problem-solving abilities and attention to detail.
We think you need these skills to ace Business Analyst - Enterprise Payments
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Business Analyst position at American Express. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in business analysis and financial services. Use bullet points to make it easy to read and focus on achievements that demonstrate your analytical and problem-solving skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to bridge the gap between business and technology, and mention your willingness to learn and contribute to a team environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at American Express
✨Understand the Role and Company
Before the interview, make sure to thoroughly research American Express and the specific role of a Business Analyst in Enterprise Payments. Familiarise yourself with their values, culture, and recent innovations in payment solutions to demonstrate your genuine interest.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and ability to work in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting relevant experiences from your academic or internship background.
✨Showcase Your Analytical Skills
Be ready to discuss your analytical abilities and how you've applied them in past projects. Bring examples of how you've gathered and documented business requirements or mapped processes, as these are key responsibilities in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team's current projects, the company's approach to innovation in payments, or how they support employee development. This shows your enthusiasm and engagement.
