American Express in the United Kingdom is seeking a Manager, Servicing Strategy & Knowledge Management to lead transformation across the Servicing Strategy portfolio and translate strategy into scalable, measurable improvements.
The role partners with Product, Technology and COEs to design and implement service delivery models that improve efficiency, governance and the colleague experience at scale.
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Head of Servicing Strategy & Knowledge Transformation in Burgess Hill employer: American Express
American Express is an exceptional employer located in Burgess Hill, West Sussex, offering a dynamic hybrid work environment that fosters innovation and collaboration. With a strong focus on employee growth, mentorship, and cutting-edge technology, team members are empowered to develop their skills in AI and engineering while contributing to meaningful projects that shape the future of commerce. The inclusive work culture values every voice, ensuring that your contributions have a real impact on both customers and the community.
