Job ID: 26015286Posted: 2026-10-22Location: BURGESS HILL, WEST SUSSEX, United KingdomJob Function: Data Mgmt and AnalyticsSchedule: Full timeShift: DayWorkplace: HybridCareer Area: Analytics & Risk ManagementCompany: American ExpressDescriptionThe Colleague Experience Group (CEG)—Amex’s Human Resources function—is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The CS organization handles the ecosystem of CEG products, processes, platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance.We are seeking an analytically curious colleague with a strong quantitative foundation and a passion for using data to improve the colleague experience. In this role, you will turn complex colleague data into clear insights, reporting and recommendations that help leaders make informed strategic decisions.You will work across a varied portfolio of enterprise-wide colleague data and analytics requests, executive reporting, dashboards and strategic initiatives. You will also contribute to the development of an analytical Centre of Excellence for CEG by identifying new approaches, improving ways of working and helping the team deliver high-quality, actionable insights at scale.This is an opportunity to build broad experience across the analytical lifecycle, from understanding business questions and preparing data through to developing analysis, visualising findings and communicating a compelling story to technical and non-technical audiences.ResponsibilitiesGather, validate, clean and prepare data from multiple sources, applying appropriate quality checks before conducting exploratory analysis.Develop and maintain high-quality dashboards, reports and visualisations that enable leaders and stakeholders to make informed, data-driven decisions.Partner with cross-functional teams to understand business challenges, define analytical requirements and develop practical, data-driven solutions.Deliver analysis in response to Blue Box-wide colleague data requests and contribute to strategic initiatives requiring colleague data and insights.Contribute to the development of Colleague Data Office’s analytical Centre of Excellence by introducing innovative approaches, reusable analytical methods and more efficient ways of working.Support ad hoc analysis and special projects, demonstrating flexibility, sound judgement and adaptability in response to evolving business priorities.Apply appropriate controls and attention to detail when working with sensitive colleague data.QualificationsExperienced applying quantitative analysis, statistical methods or data visualisation to solve business problems in a complex organisation.Proficiency in manipulating, analysing and interpreting data using SQL, Python, R or equivalent analytical tools.Experience extracting and working with data from enterprise data platforms; Understanding of core statistical and experimental concepts, including distributions, regression, confidence intervals, correlation, statistical significance, p-values and hypothesis testing.Experience developing reports, dashboards or visualisations using tools such as Tableau, Power BI or equivalent technologies.Experience in People Analytics or working with HR data is preferred.Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.Strong written and verbal communication skills, with the ability to use data storytelling to make complex findings accessible to technical and non-technical audiences.About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Data Analyst - Tableau, Power BI, SQL in Burgess Hill employer: American Express
American Express is an exceptional employer located in Burgess Hill, West Sussex, offering a dynamic hybrid work environment that fosters innovation and collaboration. With a strong focus on employee growth, mentorship, and cutting-edge technology, team members are empowered to develop their skills in AI and engineering while contributing to meaningful projects that shape the future of commerce. The inclusive work culture values every voice, ensuring that your contributions have a real impact on both customers and the community.
