American Express Global Customer Research & Solutions in Brighton is recruiting a Section 75 Claim Handler to investigate all sides of a claim, gather evidence, and communicate findings in writing and by phone. You'll work Monday to Friday, 09:00–17:00 (35 hours weekly), handle complaints under the Consumer Credit Act, and liaise with Disputes, FOS, GCO and Merchant teams to achieve fair outcomes.
You will receive full training and support to cover diverse claims, and an inquisitive mindset and
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Section 75 Claims Investigator in Brighton employer: American Express
American Express is an exceptional employer located in Burgess Hill, West Sussex, offering a dynamic hybrid work environment that fosters innovation and collaboration. With a strong focus on employee growth, mentorship, and cutting-edge technology, team members are empowered to develop their skills in AI and engineering while contributing to meaningful projects that shape the future of commerce. The inclusive work culture values every voice, ensuring that your contributions have a real impact on both customers and the community.
