American Express in the United Kingdom is recruiting a Section 75 Claim Handler to join Global Customer Research & Solutions in Brighton. The role involves thoroughly investigating all sides of a claim, gathering evidence, and communicating findings to customers by writing and telephone.
You will handle complaints under the Consumer Credit Act and liaise with Disputes, FOS, GCO, and Merchant teams. A proactive mindset, strong communication, and attention to detail are essential to deliver fair,
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Section 75 Claims Handler — Investigate & Resolve (Hybrid) in Brighton employer: American Express
American Express is an exceptional employer located in Burgess Hill, West Sussex, offering a dynamic hybrid work environment that fosters innovation and collaboration. With a strong focus on employee growth, mentorship, and cutting-edge technology, team members are empowered to develop their skills in AI and engineering while contributing to meaningful projects that shape the future of commerce. The inclusive work culture values every voice, ensuring that your contributions have a real impact on both customers and the community.
