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- Tasks: Manage product backlog and prioritise features for Data Subject Access Request Automation.
- Company: Join American Express, a leader in innovation and inclusivity with a rich 175-year history.
- Benefits: Enjoy competitive salaries, flexible working options, and comprehensive health benefits.
- Why this job: Make an impact by shaping data privacy solutions while growing your skills in a supportive environment.
- Qualifications: 2+ years in product management or business analysis; strong communication and analytical skills required.
- Other info: No visa sponsorship available; must be eligible to work in the UK.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
At Enterprise Digital, we place enormous emphasis on users and usability. With our mix of assets like payments, rewards, benefits and members-only perks, we are re-imagining how commerce and experiences converge in a modern, digital and connected world.
The Application Experience Platforms team sits at the heart of Amex\’s digital acquisitions ecosystem. Our mission is to accelerate innovation by enabling Application & Post-Application Experiences across markets to build and scale through reusable, configurable and modular platform components.
We are looking for an Associate, Digital Product Management, to join the Global Post Approval team and help deliver on our ambitious vision. In this role, you will support the product roadmap, help execute new features, optimize existing capabilities, and support expansion across new channels, markets, and products. The Post Approval team powers instant Card Member spend and instant membership capabilities, that enable newly acquired card members to seamlessly access their Digital Card details and begin using their card immediately online or through digital wallets.
This is an excellent opportunity for someone who is curious, communicative, eager to grow, and excited to take on meaningful ownership. You will collaborate closely with engineering, design, analytics, and product partners, gaining exposure to complex systems and high-impact digital experiences. If you are a proactive problem solver and thrive in a collaborative, fast-paced environment, we\’d love to hear from you.
Key Responsibilities
- Support the definition and execution of the Global Post Approval product roadmap, priorities, and growth opportunities.
- Assist in launching new product features and capabilities, partnering closely with cross-functional teams across engineering, UX/design, analytics, marketing, and product.
- Develop a strong understanding of customer needs by analyzing user experience, data, and research to identify opportunity areas.
- Translate technical specifications into clear and concise business instructions, ensuring high-quality documentation for partner teams.
- Manage project workflows to ensure timely and high-quality delivery of features and enhancements.
- Participate in and help lead daily Agile ceremonies (stand-ups, planning, refinement, retrospectives) to support effective execution of the product roadmap.
- Communicate proactively with stakeholders to maintain alignment, address risks, and drive progress.
Qualifications
- Relevant experience working as an Associate Product Manager or Product Owner within a digital product or software development environment.
- Experience working in an Agile environment with end-to-end exposure to software delivery.
- Strong collaboration skills and the ability to build relationships across functions and levels within the organization.
- Ability to write clear user stories, articulate business requirements, and translate technical concepts into business-friendly language.
- Excellent verbal and written communication skills with strong attention to detail.
- Highly organized, proactive, and comfortable working in ambiguous areas with limited oversight.
- Passion for problem‑solving and learning complex systems and processes.
- Ability to work in a fast‑paced, deadline‑driven environment with changing priorities.
- Hands‑on experience with Rally and/or JIRA for tracking product features, user stories, acceptance criteria, and delivery workflows.
- Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Benefits
- Support for financial‑well‑being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Location
London, England, United Kingdom
Referrals
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Associate-Digital Product Management employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate-Digital Product Management
✨Tip Number 1
Familiarise yourself with the key responsibilities of the role, especially around managing product backlogs and writing user stories. Understanding these aspects will help you articulate your relevant experience during interviews.
✨Tip Number 2
Research American Express's approach to data privacy and compliance, particularly in relation to GDPR and CPRA. This knowledge will demonstrate your genuine interest in the company and its values during discussions.
✨Tip Number 3
Network with current or former employees of American Express on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges faced in the role, which you can reference in your conversations.
✨Tip Number 4
Prepare to discuss your experience with agile methodologies and tools like JIRA and Confluence. Being able to speak confidently about these tools will show that you're ready to hit the ground running in a fast-paced environment.
We think you need these skills to ace Associate-Digital Product Management
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Associate - Digital Product Management position at American Express. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in product management or business analysis. Use specific examples that demonstrate your ability to manage product backlogs, write user stories, and collaborate with stakeholders.
Showcase Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure your application reflects your ability to summarise complex information clearly. Consider including examples of how you've effectively communicated technical concepts in previous roles.
Tailor Your Application: Customise your CV and cover letter to reflect the values and culture of American Express. Mention your alignment with their commitment to innovation and customer service, and how you can contribute to their goals in data privacy and compliance.
How to prepare for a job interview at American Express
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Associate in Digital Product Management. Familiarise yourself with concepts like DSAR Automation and how it relates to data privacy regulations. This will help you articulate your thoughts during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in product management or business analysis. Highlight specific projects where you managed backlogs, collaborated with stakeholders, or translated complex requirements into user stories. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Communication Skills
Since strong communication skills are essential for this role, practice summarising complex ideas clearly and concisely. You might be asked to explain a technical concept or a past project, so being able to communicate effectively will set you apart.
✨Familiarise Yourself with Agile Methodologies
Brush up on agile methodologies and tools like JIRA and Confluence. Be prepared to discuss how you've used these tools in past roles and how they can enhance product management processes. Showing your knowledge here will demonstrate your readiness for the fast-paced environment at American Express.
