At a Glance
- Tasks: Join our team to oversee risk management and ensure compliance in a dynamic environment.
- Company: American Express is a leading global financial services company with a commitment to innovation and inclusivity.
- Benefits: Enjoy competitive salaries, flexible working options, and comprehensive health benefits.
- Other info: This position offers opportunities for career development and a supportive work culture.
- Why this job: Make a real impact by shaping risk management practices and contributing to a culture of safety.
- Qualifications: Experience in risk management and strong analytical skills are essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at Global Risk & Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.
The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.American Express International Card Services is a leading issuer and provider of Consumer and Commercial products and services across many countries around the world. The International Card Services team vision is to ensure each customer has access to flexible payment options, relevant rewards, and the powerful backing of American Express.
How will you make an impact in this role?
The ORM Governance Organization is looking for an Analyst, International Card Services Operational Risk to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.
This role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will work closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.
The Analyst, International Card Services Operational Risk will:
- Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk & Control Self-Assessment) within International Card Services to ensure alignment with enterprise risk standards
- Analyze business processes and activities to identify potential risks, control gaps, and emerging risks
- Assist in applying the enterprise risk management framework across International Card Services
- Support International Card Services in embedding risk management practices into daily operations and decision-making
- Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention
- Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements
- Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements
- Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls
- Monitor risk-related issues, ensuring they are appropriately addressed
Minimum Qualifications
- Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities
- Knowledge of risk management frameworks and ability to assess and challenge first-line risk practices independently
- Excellent communication skills, with the ability to translate complex risk concepts into actionable insights
- Understanding of operational and regulatory risks
- Proficiency in risk management tools, data analysis, and reporting systems
- Advanced analytical and problem-solving capabilities, with a focus on actionable insights
- Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
- High ethical standards and a commitment to integrity and accountability
- Knowledge of consumer and commercial bank/payment products
ORMCM
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
#LI-DNIAnalyst, International Card Services - Operational Risk employer: American Express
American Express is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture enriched by a 175-year legacy of innovation. As part of Team Amex, you will benefit from competitive salaries, comprehensive health benefits, and flexible working arrangements, all while having the opportunity to develop your skills and advance your career in a dynamic environment that values your voice and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst, International Card Services - Operational Risk
✨Tip Number 1
Familiarise yourself with American Express's risk management frameworks and practices. Understanding their specific approach will help you articulate how your skills align with their needs during interviews.
✨Tip Number 2
Network with current or former employees of American Express, especially those in the Global Risk & Compliance Organisation. They can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 3
Stay updated on the latest trends and regulations in operational risk management. Being knowledgeable about current industry standards will demonstrate your commitment and expertise in the field.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you've successfully identified and mitigated risks. This will showcase your analytical skills and ability to contribute to the ORM Governance team.
We think you need these skills to ace Analyst, International Card Services - Operational Risk
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Analyst position in International Card Services. Tailor your application to highlight relevant experience in risk management and your understanding of operational risks.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in risk management, particularly within financial services. Use specific examples to demonstrate your analytical skills and ability to assess and challenge risk practices.
Showcase Communication Skills:Since excellent communication is crucial for this role, ensure your application reflects your ability to convey complex risk concepts clearly. Consider including examples where you've successfully communicated insights or recommendations to stakeholders.
Tailor Your Cover Letter:Craft a compelling cover letter that connects your skills and experiences directly to the job description. Mention your familiarity with risk management frameworks and your proactive approach to identifying and mitigating risks.
How to prepare for a job interview at American Express
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description and the key responsibilities of the Analyst position. Familiarise yourself with operational risk management concepts and how they apply to the financial services sector, particularly within American Express.
✨Prepare for Behavioural Questions
American Express values its culture and leadership behaviours. Be ready to discuss past experiences that demonstrate your problem-solving skills, ability to work in a team, and how you've handled challenges in risk management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Analytical Skills
As an Analyst, you'll need strong analytical capabilities. Prepare to discuss specific examples where you've successfully identified risks or gaps in processes. Highlight any experience with data analysis tools or reporting systems that could be relevant to the role.
✨Demonstrate Knowledge of Regulatory Compliance
Since the role involves ensuring compliance with regulatory expectations, it's crucial to show your understanding of relevant regulations and industry standards. Be prepared to discuss how you've navigated compliance issues in previous roles and how you would approach them in this position.
