At a Glance
- Tasks: Support innovative strategies to attract new cardmembers and enhance onboarding experiences.
- Company: Join American Express, a leader in innovation with 175 years of experience.
- Benefits: Enjoy flexible work options, comprehensive health coverage, and career development opportunities.
- Other info: Collaborate with diverse teams and gain insights into the financial services industry.
- Why this job: Make a real impact on global acquisition strategies and drive revenue growth.
- Qualifications: 4+ years of marketing experience with strong digital and analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Apply for this role at American Express. Our culture is rooted in 175 years of innovation, shared values, and leadership behaviours. This role focuses on scaling and enhancing acquisition capabilities across international markets.
How will you make an impact in this role?
- Support the development and implementation of innovative strategies to attract prospective cardmembers and improve the efficiency of onboarding experience.
- Contribute insights on prioritising portfolio objectives through lower-funnel investments.
- Track scalable opportunities to drive continued card acquisition, billings and revenue growth.
- Build strong relationships with local and central colleagues to deliver on the acquisition roadmap.
- Partner effectively with other business units (Analytics, Finance, Risk, EDDS, New Accounts) to align and deliver features improving lower-funnel decision-making.
- Maintain market awareness of competitor experiences and technological advancements in onboarding friction points (e.g., digital KYC, AML).
- Apply knowledge of American Express card products, services, and the broader financial services industry.
- Bring strong marketing experience (4+ years), including digital capability and/or agile development & journey optimisation.
- Understand digital experiences, new account processes, underwriting, and decisioning protocols.
- Manage multiple stakeholder relationships across geographies.
- Communicate effectively, including presentations to senior leaders.
- Analyse core prospect conversion metrics and use data sets/tools to identify trends.
- Possess basic P&L acumen to assess business investment decisions.
Preferred Skills:
- Safe Agile familiarity; certification a plus.
- Familiarity with digital measurement tools (Adobe, nVision, Content Square) and operational tools (JIRA, RALLY).
- Knowledge of Amex platforms (EAPP, Go2, Loyalty, RDE2).
- Experience working with digital products and tech delivery teams, including product delivery roadmaps.
- Curiosity for digital trends and identification tools.
- Experience in forecasting, modelling, or assessing digital capabilities and tools.
- Knowledge of AXP tech investment (BID) process or experience with LPM.
Employment eligibility: Candidates must be able to work in the United Kingdom; American Express will not sponsor visas.
We support your well-being through financial well-being and retirement benefits, comprehensive medical, dental, vision, life insurance, and disability coverage (location dependent), flexible hybrid or remote work, generous paid parental leave, access to global wellness centres, confidential counselling, and career development opportunities.
Seniority Level: Associate
Employment Type: Full-time
Job Function: Product Management, Management, and Marketing
Industries: Marketing Services and Insurance
Analyst - Center of Excellence Acquisition Capabilities (Requisition ID: 25017394) employer: American Express
American Express is an exceptional employer that fosters a culture of innovation and shared values, making it an ideal place for professionals seeking to make a meaningful impact. With a strong focus on employee well-being, the company offers comprehensive benefits, flexible work arrangements, and abundant opportunities for career development. Working in the UK, you'll be part of a dynamic team that collaborates across international markets, enhancing acquisition capabilities while enjoying a supportive and growth-oriented environment.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst - Center of Excellence Acquisition Capabilities (Requisition ID: 25017394)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at American Express on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the latest trends in digital onboarding and acquisition strategies. We want to show that we’re not just interested in the role but also passionate about the industry!
✨Tip Number 3
Practice our pitch! We should be ready to explain how our skills align with the job description. Highlight our marketing experience and any relevant tools we’ve used, like Adobe or JIRA.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re serious about joining the team at American Express.
We think you need these skills to ace Analyst - Center of Excellence Acquisition Capabilities (Requisition ID: 25017394)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Analyst role. Highlight your marketing experience, especially in digital capabilities and agile development, to show us you’re a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your background in acquisition strategies and stakeholder management can contribute to our goals at American Express. Keep it engaging and relevant!
Showcase Your Analytical Skills:Since this role involves analysing core prospect conversion metrics, be sure to mention any relevant tools or methodologies you’ve used. We want to see how you can leverage data to drive card acquisition and revenue growth.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at American Express
✨Know Your Numbers
As an Analyst, you'll need to demonstrate your ability to analyse core prospect conversion metrics. Brush up on relevant data sets and tools like Adobe or nVision before the interview. Be ready to discuss how you've used data to identify trends in previous roles.
✨Showcase Your Marketing Savvy
With a strong marketing background being essential, prepare examples of innovative strategies you've implemented to attract customers. Highlight any experience with digital capabilities and agile development, as these will be key in showcasing your fit for the role.
✨Build Relationships
This role requires collaboration across various teams. Think of instances where you've successfully partnered with different business units. Be prepared to share how you built those relationships and the impact they had on achieving objectives.
✨Stay Ahead of the Curve
American Express values market awareness, especially regarding competitor experiences and technological advancements. Research current trends in onboarding processes and be ready to discuss how you can leverage this knowledge to improve efficiency in the role.
