Senior Technical Program Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We are here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey.

Amex GBT Product & Engineering is seeking a Senior Technical Program Manager to join our team of engineers. We are looking for a candidate who can demonstrate their deep technical knowledge, loves solving real-world business problems and dedication to innovative thinking to ensure Amex GBT continues to be the software company leader in the corporate travel space. You will work across the Product and Engineering organization and be a part of reshaping how our customers use our products from beginning to end, being held accountable for driving the delivery of business solutions that improve business processes, surface measurable insights, and support executive decision-making.

What You’ll Do on a Typical Day:

• Own technical program delivery by driving new feature development through every stage of the agile software development lifecycle.
• Collaborate with partners, product and development teams to craft technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals.
• Build strong communications and relationships with internal partners.
• Strong project management skills, including active mitigation of risks to the plan, providing status updates, management of trade-offs to drive satisfactory completion of product/project, and facilitation of planning and governance activities with team(s).
• Seek and implement continuous improvements into all processes, including defining the appropriate methodology that benefits a team and tracks progress.
• Understand the importance of system and technology integration and the basic features and facilities involved in the integration process.

What We’re Looking For:

• BS/MS degree in Computer Science or related technical field, or equivalent professional experience.
• 4-6 years of Technical Program Management experience in a professional technology organization, such as e-commerce.
• Experience writing technical requirements specifications, drive discussions among multiple business and technical teams to scope and schedule effort and perform data analysis.
• Excellent problem resolution skills; using data to validate an approach.
• Team builder at all levels, with compelling verbal and written communication skills. Comfortable at presenting and keen to listen, with the ability to present sophisticated technical information clearly and concisely at different levels.
• Consistently able to balance multiple tasks and projects simultaneously, prioritising engineering decisions optimally, and growing in a dynamic and fast-paced environment.

Location: London, United Kingdom

The Experience:

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about "checking every box;" please apply anyway. You may be exactly the person we’re looking for!