At a Glance
- Tasks: Identify and nurture leads, educate customers, and optimise the sales process.
- Company: Join Amex GBT, a leader in travel and customer service.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for skill development.
- Other info: Inclusive culture with opportunities for career growth and personal development.
- Why this job: Make an impact in the travel industry while growing your sales skills.
- Qualifications: Bachelor’s degree and 2 years in sales or customer service; travel experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Amex GBT is looking for a highly motivated and results-driven Sales Development Representative (SDR) to join our team. The ideal candidate will be a quick learner with a passion for sales and customer service. The SDR will be a critical part of the sales process, working closely with Amex GBT’s sales and marketing teams to identify, qualify, and nurture leads into opportunities. The successful candidate should have the ability to think critically and possess excellent communication and organizational skills.
What You’ll Do:- Identify, qualify, and nurture leads into opportunities.
- Maintain effective communication with sales and marketing teams.
- Educate potential customers on Amex GBT's services and offerings.
- Track customer interactions and update records in CRM software.
- Utilize modern sales tools and techniques to optimize sales process.
- Develop and maintain a thorough understanding of Amex GBT's products and services.
- Monitor customer trends and develop strategies to increase customer engagement.
- Follow up with customers to ensure satisfaction and resolve any issues.
- Utilize problem-solving skills to resolve customer issues and complaints.
- Generate new leads and identify potential sales opportunities.
- Develop and manage a sales pipeline to maximize sales performance.
- Prepare and present sales reports to senior management.
- A Bachelor’s degree in a related field.
- At least 2 years of experience in sales or customer service.
- Experience in the travel industry is a plus.
- Familiarity with sales and marketing operations and processes.
- Proficiency in modern sales tools (CRM, lead generation software, etc.).
- Excellent communication and interpersonal skills.
- Strong problem-solving skills.
- A self-starter attitude with the ability to work independently.
Location: London, United Kingdom
The #TeamGBT Experience:- Flexible benefits tailored to each country, starting the day you do.
- Travel perks: choice of deals each week from major travel providers.
- Access to over 20,000 courses on our learning platform.
- Championing Inclusion in every aspect of our business.
All applicants will receive equal consideration for employment without regard to age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!
Sales Development Representative employer: American Express Global Business Travel
At Amex GBT, we pride ourselves on fostering an inclusive and collaborative culture where every voice is valued. As a Sales Development Representative in London, you'll enjoy flexible benefits tailored to your needs, access to extensive learning opportunities, and unique travel perks that enhance both your professional and personal life. Join us to make a meaningful impact in the travel industry while growing your career in a supportive environment.
Contact Details:
American Express Global Business Travel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know the company inside out! Research Amex GBT's services and values so you can speak confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle objections or nurture leads. The more prepared you are, the more confident you'll feel when it’s your turn to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen on the opportunity!
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Development Representative role. Highlight your sales experience and any relevant skills that match what we're looking for. A personalised CV shows us you're genuinely interested!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how your background makes you a great fit for our team. Keep it engaging and concise – we love a good story!
Show Off Your Communication Skills:As an SDR, communication is key! Make sure your application reflects your ability to communicate clearly and effectively. Whether it's your CV, cover letter, or any other documents, clarity is crucial.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you'll find all the details you need about the role and our company culture there!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Amex GBT's services and products. Research their offerings and think about how they relate to the sales process. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Sales Development Representative, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare a few examples of how you've successfully communicated with customers or colleagues in the past to demonstrate your skills during the interview.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to resolve customer issues or overcome challenges in sales. Be prepared to discuss your thought process and the steps you took to find a solution.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Consider asking about the team dynamics, sales strategies, or opportunities for professional development within Amex GBT.
