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- Tasks: Plan and coordinate impactful congress events while delivering exceptional customer service.
- Company: Join Amex GBT, a leader in travel management with a collaborative culture.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal development.
- Why this job: Make a difference in the travel industry while honing your project management skills.
- Qualifications: Experience in congress management and strong communication skills are essential.
- Other info: Inclusive environment with opportunities for career growth and international travel.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As Congress Planner, you’ll work closely with clients to understand and deliver on their meeting program and congress goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.
What You’ll Do- Lead coordinating and implementing program logistics to achieve impact
- Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
- Ensure supplier contracts are legally protective of both Amex GBT and client
- Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
- Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
- Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
- Conduct program debrief with client and provide full briefing report post event
- Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
- Develop and maintain knowledge of technology and/or software solutions (Cvent)
- Passionate about project management, meetings management and client management experience
- Experience in congress management
- Experience working within budgets
- Strong prioritization skills
- Excellent written and verbal communication skills
- Flexibility to travel internationally and domestically up to 25% of the time
Location: United Kingdom
The #TeamGBT Experience- Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!
Pharma Congress Planner employer: American Express Global Business Travel
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharma Congress Planner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your project management and client management experience. Share specific examples of how you've successfully handled congress planning or managed budgets.
✨Tip Number 3
Be proactive! If you see a job that catches your eye, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Understand what makes Amex GBT tick and think about how your skills align with their mission. This will help you answer questions confidently and show that you’re a great fit for the team!
We think you need these skills to ace Pharma Congress Planner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Congress Planner role. Highlight your project management and client management experience, as well as any relevant congress management skills. We want to see how you fit into our team!
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and don’t forget to proofread for any typos or errors!
Highlight Your Flexibility: Mention your willingness to travel and adapt to different situations. This shows us that you're ready to take on the dynamic nature of the Congress Planner position. We love candidates who are open to new experiences!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your Congress Management Inside Out
Make sure you brush up on your knowledge of congress management and project planning. Be ready to discuss your past experiences in detail, especially how you've handled logistics and vendor relationships. This will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Communication Skills
As a Congress Planner, communication is key. Prepare examples of how you've effectively communicated with clients and vendors in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to manage relationships and lead teams.
✨Be Ready to Discuss Budget Management
Since managing budgets is a crucial part of the role, come prepared with examples of how you've successfully managed costs in previous projects. Highlight any cost-saving strategies you've implemented and be ready to discuss how you ensure financial accuracy.
✨Demonstrate Flexibility and Problem-Solving Skills
In the world of event planning, things can change quickly. Be prepared to share instances where you've had to adapt to unexpected challenges. This will showcase your flexibility and problem-solving skills, which are essential for a successful Congress Planner.