Product Enablement Leader- Maternity Leave Coverage in Manchester

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As Senior Product Enablement Manager, you'll own the story of what Product is doing, why it matters, and how it connects to the bigger picture. You'll run the channels, forums, and moments that keep our P&E community informed and energized, and you'll help our commercial colleagues talk confidently about what we're building.

This is a 12-month fixed-term role covering maternity leave, and a strong opportunity for someone who likes turning strategy into clear, well-told stories — and bringing people along for the ride.

• Shape the Product narrative, run and evolve our trusted communication channels — including the monthly newsletter, the P&E Hub on the Lounge, and the moments that bring us together.
• Co-own the agenda for monthly townhalls with Product & Engineering Solutions and Marketplace leaders, keep a steady drumbeat of messaging that connects product work to company vision, and translate technical wins into business value people across the company can understand and celebrate.
• Build community through knowledge sharing, keep our peer-to-peer forums thriving — including our monthly peer review sessions and the AI Forum, where colleagues sign up to share best practice or get advice from people doing similar work.
• Run a best-in-class onboarding program, maintain and continuously refine the functional onboarding experience for new joiners to the Product organization, so everyone lands well and gets up to speed quickly.
• Partner on strategic change, work with leaders across the business to scope change moments inside key strategic initiatives, advise on the best way to land updates with P&E teams, and turn complex strategy into clear, actionable insight.
• Connect product progress to commercial impact, partner with NPI to deliver our monthly Product Pulse sessions for Commercial teams — turning technical updates into messaging colleagues can use with clients and prospects.
• Drive attendance to our 180- and 90-day roadmap sessions, and keep the Lounge hub a go-to source for what's shipping and what's next.

You will sit at the centre of a wide network, partnering closely with:

• Product & Engineering teams, including leadership
• Planning & Performance
• NPI (New Product Introduction)
• Change Delivery
• Commercial Enablement
• Global Internal Communications

• Strong instincts for strategic communication and narrative development — you know how to find the story and tell it well
• Experience with change management and bringing organizations along through transition
• Confident cross-functional stakeholder engagement, especially at senior levels
• The ability to translate complex technical information for very different audiences, from engineers to commercial sellers
• People leadership experience preferred

Location: Manchester, United Kingdom

The Canada national base salary range for this position is from £56,700.00 - £105,300.00. The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;